点评:Me and my family booked the lounge a week before our flight to Kos. We’re 7 people and for whatever reason, bookings of more than 6 people were not allowed, so we booked separately as groups of 3 and 4.
All seemed well until we arrived and went to check in. The woman at the desk told us we couldn’t enter because despite the fact that we booked separately, because the bookings were under the same name, they assumed that we would try to sit together. We tried to ensure them that we wouldn’t, that we’re all adults and will follow the rules, but we were still denied entry.
We believe that the lounge may have been over booked, but whether they were overbooked or because they didn’t want us sitting together, both reasons are incredibly stupid. We could kind of tell by the way she was speaking that she had no plan to let us in. What’s really annoying is that there was so much time between the booking and the checkin to tell us we wouldn’t be able to get in, and they waited until we finally got there to tell us.
We left feeling very upset and annoyed that the start to our holiday was ruined, but looking at the other reviews, it doesn’t look like we missed out on much.
翻译:我和我的家人在我们飞往科斯岛的航班前一周预订了休息室。我们是7个人,不知什么原因,不允许超过6人的预订,所以我们分开预订了3人和4人一组。
在我们到达并办理入住手续之前,一切似乎都很好。前台的女士告诉我们,我们无法进入,因为尽管我们是分开预订的,但因为预订的名字相同,他们认为我们会尝试坐下一起。我们试图向他们保证我们不会,我们都是成年人并且会遵守规则,但我们仍然被拒绝入境。
我们认为休息室可能已被超额预订,但无论是超额预订还是因为他们不想让我们坐在一起,这两个原因都非常愚蠢。从她说话的方式我们可以看出她没有让我们进去的计划。真正令人恼火的是,从预订到登记入住之间有太多时间告诉我们我们无法进入,他们一直等到我们终于到达那里才告诉我们。
我们离开时感到非常沮丧和恼火,因为我们假期的开始被毁了,但看看其他评论,我们似乎并没有错过太多。