点评:We visited prior to booking to check that the menu was suitable for our dietary needs and tastes. As it is a busy holiday area and the weather was good we made a reservation for Friday 26th July. On arrival we were taken aback that the restaurant area was not set up. Just tables in disarray on a filthy dirty carpet. The bar server was pleasant and swiftly got our drinks. After that everything went downhill. We ordered Lamb chops but were told they were out of stock. Therefore the second choice of mixed grill was also not available.we then tried Chicken and Leek pie - none. In exasperation we said OK Fish and Chips - sorry none! How can a pub with food not have stock of basics at the start of probably one of the weekends that would be the busiest, especially as we had booked? We asked twice for the manager "Kim" to come and talk to us and said we were prepared to wait but twice she refused. Absolutely disgraceful way to treat customers and terrible to leave her staff to deal with her inadequacy. Never ever will we go again.
翻译:我们在预订之前就去检查了菜单是否适合我们的饮食需求和口味。由于这是一个繁忙的度假区,天气也很好,所以我们预订了 7 月 26 日星期五的座位。到达后,我们大吃一惊,发现餐厅区域还没有布置好。只有脏兮兮的地毯上凌乱的桌子。酒吧服务员很友好,很快就给我们端来了饮料。之后一切都变糟了。我们点了羊排,但被告知已经卖完了。因此,第二种混合烧烤也没有了。然后我们尝试了鸡肉和韭菜馅饼——没有。我们气急败坏地说可以吃炸鱼和薯条——对不起,没有!一家提供食物的酒吧怎么会在周末开始时没有基本食物储备呢?这可能是最繁忙的周末之一,尤其是我们已经预订了座位?我们两次要求经理“金”过来和我们谈谈,并说我们愿意等,但她两次都拒绝了。这种对待顾客的方式绝对令人不齿,让她的员工来处理她的无能,真是太糟糕了。我们再也不会去。