点评:We booked a table for 4 for 7.30pm, we arrived a few minutes early and we were shown to a table at 7.25pm, at nearly 8pm we were still waiting to order drinks😩 when we finally got them the scene was already set, this wasn’t going to be a great night!!
We ordered our food and seemed to wait an age for the starters to arrive, which were good… Duck & pancakes arrived at which stage we ordered another round of drinks as we were all empty, we only had 6 pancakes between 4 of us which wasn’t great, we finished the duck and the drinks still hadn’t arrived, when we questioned a waitress on the whereabouts of our drinks it transpired they were not even ordered as the waiter had forgotten them😡
Finally got the drinks and main courses which would have been better if they were hotter but hey hoy by this stage we were all starving.
When the bill arrived it included a £12 gratuity which we told them to remove as the service had been so poor, at this stage there was no apology they just took the money…
We have been here before and although we are fully aware it’s not fine dining venue the service really let them down.
翻译:我们预订了一张 7:30pm 的 4 人桌,我们提前几分钟到达,7:25pm 就被领到了一张桌子,快到 8 点的时候我们还在等着点饮料😩 当我们终于拿到饮料的时候,场面已经定好了,这可不是一个美好的夜晚!!
我们点了菜,似乎等了很久才上来开胃菜,味道不错……鸭肉和煎饼上来了,我们又点了一轮饮料,因为我们都吃完了,我们四个人只吃了 6 个煎饼,味道不太好,我们吃完了鸭肉,饮料还没上来,当我们问服务员我们的饮料在哪里时,才发现我们甚至没有点,因为服务员忘记了😡
终于拿到了饮料和主菜,如果它们再热一点就更好了,但是嘿,到了这个阶段,我们都饿坏了。
账单送来时,里面有 12 英镑的小费,我们告诉他们不要付小费,因为服务太差了,但他们没有道歉,只是收了钱……
我们以前来过这里,虽然我们完全知道这不是一个高档餐厅,但服务真的让他们失望了。