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Poor lunch experience - Slow, inefficient order process & over-baked Pasty. Eat elsewhere!
Sue G
Poor lunch experience - Slow, inefficient order process & over-baked Pasty. Eat elsewhere!
Kedleston Hall Restaurant的点评
点评：Very disappointing lunch @ Kedleston Hall Restaurant.
1. We had to queue for at least 15 mins to place our order with only 1 person operating the order point / till.
2. Having queued up, I was then advised that Cornish Pasty was not available so had to make a last minute order switch. If a board had been put up, advising of any unavailable items, I could have sorted my alternative order out whilst queuing.
3. Having ordered a Cheese & Onion pasty instead of the Cornish Pasty I wanted, I received a pasty which was practically inedible. It had been massivley overheated & over baked, resulting in a pasty that was burnt, hard-baked & couldn't been identified as having anything to do with cheese or onion. Usually I would have sent it back, but the lengthy wait & queue made this impractical so I attacked the pasty as best I could and left the completely inedible pastry crust. Would definitely not recommend or return.
1. We had to queue for at least 15 mins to place our order with only 1 person operating the order point / till.
2. Having queued up, I was then advised that Cornish Pasty was not available so had to make a last minute order switch. If a board had been put up, advising of any unavailable items, I could have sorted my alternative order out whilst queuing.
3. Having ordered a Cheese & Onion pasty instead of the Cornish Pasty I wanted, I received a pasty which was practically inedible. It had been massivley overheated & over baked, resulting in a pasty that was burnt, hard-baked & couldn't been identified as having anything to do with cheese or onion. Usually I would have sent it back, but the lengthy wait & queue made this impractical so I attacked the pasty as best I could and left the completely inedible pastry crust. Would definitely not recommend or return.
翻译：非常令人失望的午餐@Kedleston Hall 餐厅。
1. 我们必须排队至少 15 分钟才能下订单，只有 1 个人在操作点/收银台。
2. 排队后，我被告知康沃尔馅饼不可用，所以不得不在最后一刻切换订单。如果设立了一个公告板，告知任何不可用的商品，我就可以在排队时整理出我的替代订单。
3. 点了一份奶酪洋葱馅饼而不是我想要的康沃尔馅饼后，我收到了一份几乎无法食用的馅饼。它被严重过热和过度烘烤，导致糊状物被烧焦、烤硬，并且无法确定与奶酪或洋葱有任何关系。通常我会把它寄回去，但漫长的等待和排队让这变得不切实际，所以我尽我所能地攻击馅饼，留下完全不可食用的糕点皮。绝对不会推荐或返回。
1. 我们必须排队至少 15 分钟才能下订单，只有 1 个人在操作点/收银台。
2. 排队后，我被告知康沃尔馅饼不可用，所以不得不在最后一刻切换订单。如果设立了一个公告板，告知任何不可用的商品，我就可以在排队时整理出我的替代订单。
3. 点了一份奶酪洋葱馅饼而不是我想要的康沃尔馅饼后，我收到了一份几乎无法食用的馅饼。它被严重过热和过度烘烤，导致糊状物被烧焦、烤硬，并且无法确定与奶酪或洋葱有任何关系。通常我会把它寄回去，但漫长的等待和排队让这变得不切实际，所以我尽我所能地攻击馅饼，留下完全不可食用的糕点皮。绝对不会推荐或返回。
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