点评:A beautiful resort at a scenic location, managed by some FRAUDULENT staff
I have stayed at Rainforest resort, Athirappilly, on 11/12th May 2024 and had to undergo the organised loot by the fraudulent management and staff at the resort.Everything was good, other than the food( very limited choices, we need to have what they offer)at the resort till the check out time where the planned, organised loot by the staff starts.When you check in, the so called doctor at the resort brief you regarding the activities at the resort. He told that as we have booked the celestial room, we will be having complimentary spa service and trekking.Even though we were not interested in the above said activities, we thought of trying out the offer as these were promised as complimentary.The organised loot starts during your check out.The staff will give you a heavy bill of Rs3950/- for spa service and trekking which was offered as complimentary. When you enquire regarding the same, they will tell you that the complimentary service was offered to only one person and the other person had to pay the charges which seems to be a funny explanation. Another couple was also having the same experience and they too were having an altercation with the staff regarding the same issue. It then became evident that it’s an organised loot by the staff either with the knowledge of the management or may be with the silent consent of the management. Few hours after check out, one of the manager called for the review where I explained all these, but there was no solution or sorry from his side also. So please be vigilant with the freebies offered by the staff over there.When I went through the previous reviews, I have seen some review where the staff contacting a tourist for some more money, and he is telling that if he doesn’t send that it will be cut from his salary. The same strategy was being used with us and I have yielded to that.
So please be aware of these fraudulent staffs and be safe.
翻译:一个风景优美的度假村,由一些欺诈性员工管理
我于 2024 年 5 月 11/12 日入住了 Athirappilly 的 Rainforest 度假村,并不得不接受度假村欺诈性管理层和员工有组织的掠夺。除了食物(选择非常有限,我们需要他们提供的食物)之外,度假村的一切都很好,直到退房时间,员工开始有计划、有组织的掠夺。当您办理入住手续时,度假村所谓的医生会向您介绍度假村的活动。他告诉我们,由于我们预订了天堂房,我们将享受免费的水疗服务和徒步旅行。尽管我们对上述活动不感兴趣,但我们还是想尝试一下,因为这些都是免费的。有组织的掠夺从您退房时开始。工作人员会给您一张 3950 卢比的巨额账单,用于水疗服务和徒步旅行,这是免费的。当你询问此事时,他们会告诉你,免费服务只提供给一个人,另一个人必须付费,这似乎是一个有趣的解释。另一对夫妇也有同样的经历,他们也因为同样的问题与工作人员发生了争执。后来很明显,这是工作人员有组织的抢劫,要么是管理层知情,要么是管理层默许。退房几个小时后,一位经理打电话要求评论,我向他解释了所有这些,但他也没有给出解决方案或道歉。所以请警惕那里的工作人员提供的免费服务。当我浏览以前的评论时,我看到一些评论说工作人员联系游客索要更多的钱,而他告诉说如果他不汇款,他的工资就会被扣掉。同样的策略也用在我们身上,我已经屈服了。
所以请注意这些欺诈员工,注意安全。