点评:First time visiting Block Island and decided on the Surf based on a recommendation from a member of our group who had eaten there before.
Great location and great view of the ocean from our table. Food was delicious and reasonably priced.
Not all was good however. First the wait time for our meals after we had ordered them from the bar took way too long, almost 30 minutes. We get the fact it was a Saturday night and the area was hopping but the dining area was not that busy. Frankly even if it was that busy that's still a little on the longer side.
Secondly, when the food did arrive, the wait staff brought out the appetizers and one of our party's meals while the rest of us had to wait. Having worked in the industry and just based on experience, normally a restaurant will hold all the meals until, at least the majority of them, can be brought out together.
Finally we perceived the staff as being a little on the sterile and cold side. Not necessarily rude but more aloof.
We would still return given the quality and price of the food but we'd also hope that the staff would be a little more cognizant of wait times for food and perhaps smile once in a while.
翻译:第一次访问布洛克岛,根据我们团队中一位之前在那里吃过饭的成员的推荐决定了冲浪。
地理位置优越,从我们的餐桌上可以看到美丽的海景。食物很美味而且价格合理。
然而,并非一切都很好。首先,我们从酒吧点餐后,等待时间太长,几乎 30 分钟。我们知道这是一个星期六晚上,该地区很热闹,但用餐区并不那么繁忙。坦白说,即使这么忙,时间还是有点长。
其次,当食物到达时,服务员端出了开胃菜和我们聚会的一顿饭,而我们其他人则不得不等待。根据在该行业工作过的经验,餐厅通常会保留所有餐点,直到至少大部分餐点可以一起拿出来。
最后我们发现工作人员有点冷漠和冷漠。不一定粗鲁,但更冷漠。
考虑到食物的质量和价格,我们仍然会回来,但我们也希望工作人员能够更加了解食物的等待时间,也许偶尔会微笑一下。