点评:Massive let down. Firstly the waitress got our order completely incorrect and had to send the young lady over to take correctly. Then we waited what felt like a eternity just for our drinks while the couple after us had there entire drinks and meals served to them, while waiting for everything i seen the Chef hand picking what we now know to be the chorizo out of one dish and putting into the other and once served our dishes my wife found the chorizo in her chicken salad (he left some in there) and doesn't eat any pork products whatsoever so literally left the whole dish.
We didn't have a table check but when paying the bill was asked if all was ok so i let the lady know about the issue but no apology or nothing off the bill, don’t think she knew what to do at all tbh.
Everything else was OK but nothing to rave about.
If the motto is not fast food but good food maybe get that bit right first then maybe some training for the staff.
Don't mind paying your high prices as long as they are right and done good.
翻译:非常失望。首先,女服务员把我们的订单弄错了,不得不派一位年轻女士过来纠正。然后,我们等了很久才等到饮料,而我们后面的那对夫妇已经把所有的饮料和饭菜都端上了,在等待的时候,我看到厨师亲手把我们现在知道是香肠的东西从一个盘子里挑出来放到另一个盘子里,上菜后,我的妻子在她的鸡肉沙拉里发现了香肠(他留了一些在里面),她根本不吃猪肉制品,所以真的把整盘都剩下了。
我们没有结账,但付账时被问到是否一切都好,所以我告诉那位女士这个问题,但没有道歉,也没有从账单中扣除任何费用,说实话,我觉得她根本不知道该怎么做。
其他一切都还好,但没什么好说的。
如果座右铭不是快餐而是美食,也许先把这一点做好,然后再对员工进行一些培训。
不介意支付高价,只要它们是正确的,做得好。