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Very disorganized. They don't seem to care about their major clients.
El Dorado Nature Reserve的点评
点评：I've stayed at several ProAves properties in Colombia, and most are very well designed and run. This one isn't.
We were a birding group of 10 people from a well-established company, but they treated us like we didn't matter. The only reason I rated them as high as I did is because the food is good and the nature guides do a good job. But the design of the the new expansion leaves a lot to be desired.
There are two lodging areas - the new, fairly luxurious Kogihabs at the top of the hill and the older, but still quite pleasant, cabins which are a kilometer downhill from there. The two are joined by a fairly steep, uneven, muddy trail. The main entrance to the property is half-way between the two. The only restaurant is at the top of the hill - the old restaurant is closed and is seemed to be being renovated as an "ecolodge". Note that many of the pictures here show the old restaurant so are not representative of the current situation.
The management seem to be focusing on guests who want to stay in their new Kogihab cabins and spend all their time on the property. Guests who stay at the old cabins are second-class citizens. And birders will of necessity need to stay at the lower cabins because the access to the gate is easier, the area is birdier, and there's not much at the Kogihab area for birding (there's a couple hummingbird feeders, but not much else). If you plan to leave the property during your stay - and if you're there for birding you will - you have to walk that muddy trail (likely in the rain and the dark) from the cabins to the gate, because the old entrance/gate is locked and they won't let you use it.
If you don't want to hike the steep trail from the parking area to the restaurant, there is a motorcycle-pulled cart with a couple of benches or a tuk-tuk to get you from the parking area to the restaurant. But if it's raining, that cart isn't covered - you'll get soaked and muddy. That is assuming the road isn't so muddy that the vehicles can't make it up.
Of course, while we were there it rained. It is a cloud forest after all. The road the moto-cart uses was impassable, and we were forced to hike up the steep muddy trail simply to get fed. After a couple days of this, there was a bit of a revolt and we forced the management to open the old (unheated) restaurant building and bring box meals down to us. On the last morning as we were checking out, they actually opened the old exit for us, but it's unfortunate that it came to that.
In addition, on our last full day they decided to fumigate the restaurant right after breakfast. We had advised them that we were going to eat there, but that we were going to leisurely bird our way up in order to make the steep hike more tolerable. Nope. They ignored our plans. We had to rush up the trail to make sure we didn't get gassed. Then we needed to find someplace else for lunch, too.
As a birder you will need to stay here. But minimize the time you spend here and stay someplace else to access the lower elevation species.
We were a birding group of 10 people from a well-established company, but they treated us like we didn't matter. The only reason I rated them as high as I did is because the food is good and the nature guides do a good job. But the design of the the new expansion leaves a lot to be desired.
There are two lodging areas - the new, fairly luxurious Kogihabs at the top of the hill and the older, but still quite pleasant, cabins which are a kilometer downhill from there. The two are joined by a fairly steep, uneven, muddy trail. The main entrance to the property is half-way between the two. The only restaurant is at the top of the hill - the old restaurant is closed and is seemed to be being renovated as an "ecolodge". Note that many of the pictures here show the old restaurant so are not representative of the current situation.
The management seem to be focusing on guests who want to stay in their new Kogihab cabins and spend all their time on the property. Guests who stay at the old cabins are second-class citizens. And birders will of necessity need to stay at the lower cabins because the access to the gate is easier, the area is birdier, and there's not much at the Kogihab area for birding (there's a couple hummingbird feeders, but not much else). If you plan to leave the property during your stay - and if you're there for birding you will - you have to walk that muddy trail (likely in the rain and the dark) from the cabins to the gate, because the old entrance/gate is locked and they won't let you use it.
If you don't want to hike the steep trail from the parking area to the restaurant, there is a motorcycle-pulled cart with a couple of benches or a tuk-tuk to get you from the parking area to the restaurant. But if it's raining, that cart isn't covered - you'll get soaked and muddy. That is assuming the road isn't so muddy that the vehicles can't make it up.
Of course, while we were there it rained. It is a cloud forest after all. The road the moto-cart uses was impassable, and we were forced to hike up the steep muddy trail simply to get fed. After a couple days of this, there was a bit of a revolt and we forced the management to open the old (unheated) restaurant building and bring box meals down to us. On the last morning as we were checking out, they actually opened the old exit for us, but it's unfortunate that it came to that.
In addition, on our last full day they decided to fumigate the restaurant right after breakfast. We had advised them that we were going to eat there, but that we were going to leisurely bird our way up in order to make the steep hike more tolerable. Nope. They ignored our plans. We had to rush up the trail to make sure we didn't get gassed. Then we needed to find someplace else for lunch, too.
As a birder you will need to stay here. But minimize the time you spend here and stay someplace else to access the lower elevation species.
翻译：我在哥伦比亚住过几家 ProAves 酒店，大多数都设计和运营得很好。这个不是。
我们是一个由 10 个人组成的观鸟团，来自一家知名公司，但他们对待我们就像我们无关紧要一样。我对他们评价如此之高的唯一原因是因为食物很好而且自然导游做得很好。但新扩展包的设计还有很多不足之处。
有两个住宿区：位于山顶的相当豪华的新 Kogihabs 和距离那里一公里下坡的较旧但仍然相当舒适的小木屋。两条路相连，有一条相当陡峭、崎岖不平、泥泞的小路。该物业的主入口位于两者之间。唯一的餐厅位于山顶——老餐厅已经关门了，似乎正在装修成“生态旅馆”。请注意，这里的许多图片显示的是老餐厅，因此并不代表当前情况。
管理层似乎把重点放在那些想住在新的 Kogihab 小屋并把所有时间都花在酒店上的客人身上。入住旧小屋的客人是二等公民。观鸟者必然需要住在较低的小屋，因为进入大门更容易，该地区鸟类较多，而且 Kogihab 地区没有太多可供观鸟的地方（有几个蜂鸟喂食器，但没有其他太多了）。如果您打算在住宿期间离开酒店 - 如果您是为了观鸟而离开酒店 - 您必须沿着泥泞的小路（可能在雨中和黑暗中）从小木屋走到大门，因为旧的入口/门是锁着的，他们不会让你使用它。
如果您不想从停车场走陡峭的小路到餐厅，可以乘坐一辆带几张长凳的摩托车拉车或一辆嘟嘟车从停车场载您到餐厅。但如果下雨，那辆车就没有遮盖——你会被淋湿、泥泞不堪。这是假设道路没有泥泞到车辆无法通过的情况。
当然，我们去的时候下雨了。毕竟这是一片云林。摩托车所用的道路无法通行，我们被迫爬上陡峭的泥泞小路，只是为了吃东西。几天后，出现了一些反抗，我们强迫管理层开放旧的（没有暖气的）餐厅大楼，并给我们带来盒饭。在我们退房的最后一天早上，他们实际上为我们打开了旧出口，但不幸的是事情发展到了这个地步。
此外，在我们最后一整天，他们决定在早餐后立即对餐厅进行熏蒸。我们告诉他们我们要去那里吃饭，但是我们要悠闲地鸟瞰，以便让陡峭的徒步旅行更容易忍受。没有。他们无视我们的计划。我们必须沿着小路冲上去，以确保我们没有被毒气熏倒。然后我们也需要找其他地方吃午饭。
作为一名观鸟者，您需要留在这里。但请尽量减少在这里停留的时间，并留在其他地方以接触海拔较低的物种。
我们是一个由 10 个人组成的观鸟团，来自一家知名公司，但他们对待我们就像我们无关紧要一样。我对他们评价如此之高的唯一原因是因为食物很好而且自然导游做得很好。但新扩展包的设计还有很多不足之处。
有两个住宿区：位于山顶的相当豪华的新 Kogihabs 和距离那里一公里下坡的较旧但仍然相当舒适的小木屋。两条路相连，有一条相当陡峭、崎岖不平、泥泞的小路。该物业的主入口位于两者之间。唯一的餐厅位于山顶——老餐厅已经关门了，似乎正在装修成“生态旅馆”。请注意，这里的许多图片显示的是老餐厅，因此并不代表当前情况。
管理层似乎把重点放在那些想住在新的 Kogihab 小屋并把所有时间都花在酒店上的客人身上。入住旧小屋的客人是二等公民。观鸟者必然需要住在较低的小屋，因为进入大门更容易，该地区鸟类较多，而且 Kogihab 地区没有太多可供观鸟的地方（有几个蜂鸟喂食器，但没有其他太多了）。如果您打算在住宿期间离开酒店 - 如果您是为了观鸟而离开酒店 - 您必须沿着泥泞的小路（可能在雨中和黑暗中）从小木屋走到大门，因为旧的入口/门是锁着的，他们不会让你使用它。
如果您不想从停车场走陡峭的小路到餐厅，可以乘坐一辆带几张长凳的摩托车拉车或一辆嘟嘟车从停车场载您到餐厅。但如果下雨，那辆车就没有遮盖——你会被淋湿、泥泞不堪。这是假设道路没有泥泞到车辆无法通过的情况。
当然，我们去的时候下雨了。毕竟这是一片云林。摩托车所用的道路无法通行，我们被迫爬上陡峭的泥泞小路，只是为了吃东西。几天后，出现了一些反抗，我们强迫管理层开放旧的（没有暖气的）餐厅大楼，并给我们带来盒饭。在我们退房的最后一天早上，他们实际上为我们打开了旧出口，但不幸的是事情发展到了这个地步。
此外，在我们最后一整天，他们决定在早餐后立即对餐厅进行熏蒸。我们告诉他们我们要去那里吃饭，但是我们要悠闲地鸟瞰，以便让陡峭的徒步旅行更容易忍受。没有。他们无视我们的计划。我们必须沿着小路冲上去，以确保我们没有被毒气熏倒。然后我们也需要找其他地方吃午饭。
作为一名观鸟者，您需要留在这里。但请尽量减少在这里停留的时间，并留在其他地方以接触海拔较低的物种。
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