点评:A quite severe grading due to a series of disappointments that started the moment we arrived at The Dove after a stressful and very long drive from The Lizard Peninsula in Cornwall.
We arrived mid to late afternoon on a Friday and were greeted by Lee; very helpful and cheery. All looking great so far, but things started going downhill from that point.
He showed us to our accommodation, which was a nice sized room with king sized bed, two conservatory/ garden chairs, chest of drawers, built in cupboard and a tv. Not in the main building. It was one of six or seven rooms in a converted outbuilding and the furthest from the main building down a slippy paved pathway with no security/safety lighting.
This gave the impression that the place was busy, which is why we had been allocated this particular room. This turned out not to be the case, but in fact we appeared to be the only guests.
After unloading the car we asked to book a table for the restaurant that evening but were told that the kitchen was closed for refurbishment so, no hot food available at all. This included breakfast, continental option only. Oh! dear.
We got settled and decided to watch a bit of television before heading off to find somewhere to eat but couldn't operate the tv remote. An overcomplicated Sky system that Lee had to come and show us how to operate.
We returned about 8.45 pm only to find the bar closed. A quiet night it was to be then.
I made a nightime hot drink and found old water in the kettle, and a carton of UHT milk had obviously broken in the container quite some time ago as the stench of bad milk / cheese was overpowering.
I went over to breakfast the following morning and returned the offensive milk container and also to see what was on offer and it was truly disappointing, I just opted for coffee. Another disappointment as all that was served was cheap instant coffee. Not to be expected in this day and age I'm afraid.
The rest is money saving ideas taken too far, single ply loo roll, cheap renovations/ upgrading and no or very overworked cleaning staff.
Sorry to the staff at The Dove but you have been given a very poor deal as you are the ones who have to try to sell a very damaged product.
翻译:由于我们从康沃尔郡的蜥蜴半岛经过一段充满压力和漫长的车程到达鸽子酒店的那一刻起,我们就开始了一系列的失望,因此获得了相当严重的评级。
我们是周五下午到的,李接待了我们。非常有帮助和愉快。到目前为止一切看起来都很好,但从那时起事情开始走下坡路。
他带我们参观了我们的住所,这是一间宽敞的房间,配有特大号床、两张温室/花园椅子、五斗柜、内置橱柜和一台电视。不在主楼。这是一栋改建的附属建筑中的六七个房间之一,也是距离主楼最远的房间,沿着一条光滑的铺砌小路,没有保安/安全照明。
这给人的印象是这个地方很忙,这就是为什么我们被分配到这个特殊的房间。事实并非如此,但事实上我们似乎是唯一的客人。
卸完车后,我们要求在那天晚上为餐厅预订一张桌子,但被告知厨房因翻新而关闭,因此根本不提供热食。这包括早餐,仅限欧陆式早餐。哦!亲爱的。
我们安顿下来,决定看一会儿电视,然后去找地方吃饭,但无法操作电视遥控器。一个过于复杂的天空系统,李必须来向我们展示如何操作。
我们晚上 8.45 左右回来,却发现酒吧关门了。那时应该是一个安静的夜晚。
我做了一杯夜间热饮,发现水壶里有旧水,一盒超高温灭菌牛奶显然在很久以前就在容器中破裂了,因为劣质牛奶/奶酪的恶臭太强烈了。
第二天早上我去吃早餐,归还了令人反感的牛奶容器,还看看提供了什么,这真的很令人失望,我只是选择了咖啡。另一个令人失望的是,所提供的只是廉价的速溶咖啡。恐怕在当今时代这是不可能的。
剩下的就是省钱的想法太过分了,单层卫生纸卷,廉价的翻新/升级以及没有或过度劳累的清洁人员。
对 The Dove 的工作人员表示抱歉,但您得到的交易非常糟糕,因为您是必须尝试出售严重损坏的产品的人。