点评:Nice coffee, very fresh cake but the staff were horrendously rude. Witnessed a lady in the queue in front of me being spoken to appallingly. She asked for a coffee and said regular please. The rude girl serving was speaking quietly, the cafe was quite loud so it was difficult to hear the staff. The customer then asked very nicely which was the mildest coffee they did to be answered by the extremely rude female server “if you had actually let me finish talking I would have told you” giving a disrespectful look and rolling her eyes while saying it. The customer apologised, I would have walked straight out and not returned. Every person that female served she looked at them like they were dirt on their shoe. I decided to leave the queue and take my custom elsewhere, the coffee in greggs was absolutely gorgeous and a lot less money so I know where I will always go in future.
Coffee 1 shame on you, customer service, politeness and manners seems to be something your staff are very lacking in the Carmarthen branch.
翻译:咖啡不错,蛋糕很新鲜,但服务员粗鲁得令人发指。我亲眼目睹排在我前面的一位女士被人粗鲁地对待。她点了一杯咖啡,说请给我一杯普通的。那个粗鲁的服务员小声说话,咖啡馆里很吵,很难听清服务员说话。后来,顾客礼貌地问他们哪种咖啡最淡,结果那个极其粗鲁的女服务员回答说:“如果你真的让我说完,我就会告诉你的。”她一边说着,一边带着无礼的表情翻着白眼。顾客道了歉,我本来应该直接走开,再也不回来了。那位女服务员对待每一位顾客就像看着鞋上的泥巴一样。我决定离开队伍,去别处买。Greggs 的咖啡绝对美味,而且便宜很多,所以我知道以后我还会去哪里。Coffee 1 真丢脸,客户服务、礼貌和礼貌似乎是你们卡马森分店的员工非常缺乏的东西。