点评:Can't really call it fast food. Waited approximately 20 minutes on click and collect via app. Customer service wasn't really evident, a smile and a hello goes a long way. I understand its a pressured environment I've worked in hospitality, but not 1 member of staff smiling or interacting with customers.
I'm all for recycling, but cardboard knives and forks are a joke. I only had a grilled chicken salad, and they were bent & unusable in seconds just trying to cut lettuce, couldnt cut chicken, onion, tomato or cucumber. Went back to the counter to get another one. Ignored for quite some time, when I did get a staff members attention after several minutes, having been ignored by many, who wouldn't make eye contact, was given several, so they must get asked a lot for extra a lot, still no smile, apology, actually no words at all. Chips and chicken were cold. It wasn't busy and loads of staff working so not unreasonable to expect hot, fast food, and a friendly smile.
翻译:真的不能称之为快餐。通过应用程序点击并取货等了大约 20 分钟。客户服务并不明显,一个微笑和一声问候就能起到很大的作用。我知道这是一个压力很大的环境,我曾在酒店业工作过,但没有一名员工微笑或与客户互动。
我完全支持回收,但纸板刀叉简直是笑话。我只点了一份烤鸡肉沙拉,它们在几秒钟内就弯曲了,无法使用,只是试图切生菜,却不能切鸡肉、洋葱、西红柿或黄瓜。回到柜台再拿一个。被忽视了很长一段时间,几分钟后我终于引起了工作人员的注意,但被许多人忽视了,他们不愿与我目光接触,给了我好几个,所以他们一定被要求经常多加点什么,仍然没有微笑,没有道歉,实际上什么话都没有说。薯条和鸡肉都是冷的。这里并不忙,有很多工作人员在工作,因此期待热腾腾的快餐和友好的微笑也是正常的。