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Miserable experience
Maps1469189****
Miserable experience
Seashore Grill & Cafe Bar的点评
点评：The 3 women behind the bar were brusque and dour-faced. When I asked for a Campari and soda, the barmaid served it in a half pint glass topped up to the brim with soda. I said, I’m sorry but that’s not quite right, could you please put a measure of Campari in a glass with a splash of soda? The second attempt was again served in a half pint glass, this time a measure of Campari with a thimbleful of soda. Why the girl didn’t put the Campari in a glass and just ask me how much soda I wanted is beyond me. So I asked nicely if she could add a splash more soda. She did so whilst completely blanking me and asking another customer what she could get him. The whole ordeal was painful and as she was unfriendly and humourless, rather embarrassing. For this appalling lack of customer service and a pint of lime and soda, I was charged a scandalous £6.80. Train your staff to interact with their customers and tell them that a smile goes a long way!
翻译：吧台后面的 3 位女士态度粗鲁，面色阴沉。当我要一杯 Campari 和苏打水时，女招待用半品脱玻璃杯盛上苏打水。我说，很抱歉，但不太合适，您能不能在玻璃杯中倒入一小杯 Campari 和一小杯苏打水？第二次尝试时，女招待再次用半品脱玻璃杯盛上，这次是一小杯 Campari 和一小杯苏打水。我无法理解为什么这位女孩不把 Campari 倒入玻璃杯，直接问我要多少苏打水。所以我礼貌地问她是否可以再加一点苏打水。她这样做了，却完全不理会我，并问另一位顾客她能给他点什么。整个过程很痛苦，而且由于她不友好、没有幽默感，相当尴尬。就因为这种糟糕的客户服务和一品脱柠檬和苏打水，我被收取了 6.80 英镑的巨额费用。培训您的员工与顾客互动并告诉他们微笑很重要！
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