Hillsite Management are amazing and could not do enough for us ! - Hostel Flims (Flims) - Hillsite Hotel Flims - 90条旅客点评与比价

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Hillsite Management are amazing and could not do enough for us !

Hostel Flims的点评

2024年01月10日发布于: 海外

点评：I would like to share what an amazing experience that the manage of the hillsite gave us during our stay. Due to the VERY poor unprofessional people at booking.com - who over booked our accommodation and then cancelled our whole week stay without telling us whilst we were on the phone to them, the then Hillsite management could not do enough for us to ensure my family had a nice roof over our heads and that we enjoyed our holiday as much as possible. Please book directly with these guys and you will have the best experience as you ski straight from the slope into your room :-) Thanks again to the Hillsite management for your gracious hospitality.

To Booking.com, unfortunately you were VERY poor and VERY unprofessional and could not care if we had no where to stay during the peak season. think twice before using booking.com again.

翻译：我想与大家分享一下山地管理者在我们住宿期间给我们带来的奇妙经历。由于 Booking.com 上非常糟糕的不专业的人 - 他们超额预订了我们的住宿，然后在我们打电话给他们时取消了我们整个星期的住宿，而当时的 Hillsite 管理层无法为我们做足够的事情来确保我的家人我们的头顶上有一个漂亮的屋顶，我们尽可能地享受我们的假期。请直接向这些人员预订，当您从滑雪场直接滑雪进入您的房间时，您将获得最佳体验:-) 再次感谢 Hillsite 管理人员的盛情款待。

对于Booking.com，不幸的是，你们非常贫穷，非常不专业，根本不在乎我们在旺季期间没有地方住。再次使用 booking.com 之前请三思。

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