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Different experience to the restaurant
Abe M
Different experience to the restaurant
The Galata的点评
点评：
A few weeks ago, three of us dined at Aspendos restaurant in Canterbury and I was thoroughly impressed. The food was some of the best I've had locally - fresh, cooked to order, and beautifully presented. I would highly recommend the restaurant experience.
Unfortunately, my recent experience with Galata's takeaway service was disappointing and one I won't be repeating. I ordered through their website as they preferred, selecting three kebabs, chips, and onion rings. The lack of a confirmation email was immediately disconcerting.
When the food arrived, it was the complete antithesis of the restaurant experience. The meat was carelessly thrown into a takeaway container on soggy pitta bread. While the meat itself was tasty, they completely missed the chicken shish kebab from our order. I had to call the restaurant and wait an additional 15 minutes for the missing food to arrive.
Despite living only a 3-minute drive from the takeaway, everything arrived tepid. The chips and onion rings needed to be reheated in our air fryer to be enjoyable.
It's baffling how the same establishment can deliver such contrasting experiences. While their restaurant deserves five stars, the takeaway service falls significantly short. I'll be dining in from now on.
A few weeks ago, three of us dined at Aspendos restaurant in Canterbury and I was thoroughly impressed. The food was some of the best I've had locally - fresh, cooked to order, and beautifully presented. I would highly recommend the restaurant experience.
Unfortunately, my recent experience with Galata's takeaway service was disappointing and one I won't be repeating. I ordered through their website as they preferred, selecting three kebabs, chips, and onion rings. The lack of a confirmation email was immediately disconcerting.
When the food arrived, it was the complete antithesis of the restaurant experience. The meat was carelessly thrown into a takeaway container on soggy pitta bread. While the meat itself was tasty, they completely missed the chicken shish kebab from our order. I had to call the restaurant and wait an additional 15 minutes for the missing food to arrive.
Despite living only a 3-minute drive from the takeaway, everything arrived tepid. The chips and onion rings needed to be reheated in our air fryer to be enjoyable.
It's baffling how the same establishment can deliver such contrasting experiences. While their restaurant deserves five stars, the takeaway service falls significantly short. I'll be dining in from now on.
翻译：几周前，我们三个人在坎特伯雷的Aspendos餐厅用餐，我印象非常深刻。那里的食物是我在当地吃过的最好的——新鲜、现点现做、摆盘精美。我强烈推荐这家餐厅的用餐体验。
遗憾的是，我最近在Galata餐厅的外卖服务体验令人失望，以后不会再来了。我按照他们的偏好通过他们的网站点餐，点了三份烤肉串、薯条和洋葱圈。没有确认邮件让我很不舒服。
食物上桌时，与餐厅的用餐体验完全相反。肉被随意地扔进外卖盒，放在湿漉漉的皮塔饼上。虽然肉本身很美味，但他们完全没有注意到我们点的鸡肉烤肉串。我不得不打电话给餐厅，又等了15分钟才等到没送来的菜。
尽管我住的地方离外卖店只有3分钟车程，但送来的食物却不温不火。薯条和洋葱圈需要用空气炸锅重新加热才能吃得饱。
同一家餐厅怎么能提供如此截然不同的体验，真是令人费解。虽然他们的餐厅值得五星好评，但外卖服务却差强人意。以后我还是堂食吧。
遗憾的是，我最近在Galata餐厅的外卖服务体验令人失望，以后不会再来了。我按照他们的偏好通过他们的网站点餐，点了三份烤肉串、薯条和洋葱圈。没有确认邮件让我很不舒服。
食物上桌时，与餐厅的用餐体验完全相反。肉被随意地扔进外卖盒，放在湿漉漉的皮塔饼上。虽然肉本身很美味，但他们完全没有注意到我们点的鸡肉烤肉串。我不得不打电话给餐厅，又等了15分钟才等到没送来的菜。
尽管我住的地方离外卖店只有3分钟车程，但送来的食物却不温不火。薯条和洋葱圈需要用空气炸锅重新加热才能吃得饱。
同一家餐厅怎么能提供如此截然不同的体验，真是令人费解。虽然他们的餐厅值得五星好评，但外卖服务却差强人意。以后我还是堂食吧。
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