点评:Disgusting service.
Filthy rooms with cracked floor tiles, rude staff, lift didn't work properly so we had to use the stairs each time. The stairs corridor was dirty.
Ski in/ski out was misleading. You have to exit the building, walk down the stairs and across a parking lot to climb up an icy path to eventually ski out.
Ski in is even more dangerous, narrow path and we had to walk it down each time with our daughter as not to be injured.
We didn't bother with WiFi as it kept cutting out.
When we tried to pay this 'local tax' on the night before we left, there were two staff members behind the desk doing nothing. They refused to help as they had 'finished their shift'. We have now been sent an email for the 60e we owe them for the above payment.
There was no information about what to do with the keys when we left.
This year, we paid well above our usual spend for our half term ski break and it was not worth it. We expected the luxury we saw on the website photos, but the rooms were nothing as photographed. The lounge and spa photos seemed accurate, oddily enough.
There are no close amenities, you have to walk up the hill to get to the nearest shop.
I would have given zero stars to this joke of a stay, if allowed to. The one star goes out to the chalet manager who was friendly, and the spa was nice.
For your stay, please do not waste your money here. Look for places in Val Claret or Le Lavachet which have lovely restaurants, bars and shops nearby and are all accessible to the main centre with a free shuttle bus.
翻译:服务太差了。
房间很脏,地砖开裂,员工粗鲁,电梯不能正常工作,所以我们每次都得走楼梯。楼梯走廊很脏。
滑雪进出很误导人。你必须离开大楼,走下楼梯,穿过停车场,爬上结冰的小路,才能最终滑雪出来。
滑雪进出更危险,小路很窄,我们每次都得带着女儿走下去,以免受伤。
我们没有使用 WiFi,因为它总是断线。
当我们在离开前一天晚上试图支付这笔“地方税”时,桌子后面有两名工作人员什么也没做。他们拒绝帮忙,因为他们“下班了”。现在我们收到了一封电子邮件,上面说我们欠他们 60 欧元的上述款项。
我们离开时没有收到任何关于如何处理钥匙的信息。
今年,我们为半学期滑雪假期支付的费用远高于平时,这不值得。我们期待着网站上照片上的奢华,但房间却与照片大相径庭。奇怪的是,休息室和水疗中心的照片似乎是准确的。
附近没有便利设施,您必须步行上山才能到达最近的商店。
如果允许的话,我会给这个可笑的住宿打零星。一星给友好的小屋经理,水疗中心也很棒。
对于您的住宿,请不要在这里浪费钱。寻找 Val Claret 或 Le Lavachet 附近有美味餐厅、酒吧和商店的地方,并且都可以通过免费班车到达主要中心。