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Cold, Dismissive, and Unwelcoming - A Disgraceful Experience
Samantha L
Cold, Dismissive, and Unwelcoming - A Disgraceful Experience
Olivine的点评
点评：After a long international flight, my family — including our tired young children — arrived at **Olivine**, the restaurant in the **Innside Hotel Paris**, hoping for a warm meal and a moment to relax. What we got instead was coldness and condescension. Despite the restaurant being visibly not full, the manager refused to seat us, claiming they had no availability — without checking anything. We politely asked if we could wait or come back shortly, but we were dismissed abruptly. Meanwhile, other guests were being seated right in front of us with no issue. We were clearly exhausted, with kids in tow, just hoping for a simple dinner after a long journey — and yet we were treated as if we were a nuisance. The attitude was not just unprofessional but felt deliberately exclusionary. It's hard not to believe this wasn't rooted in bias of some kind. We never even had a chance to try the food, but the hospitality (or complete lack of it) at Olivine speaks volumes. Nobody deserves to be treated that way — especially not families arriving after a long day of travel. Deeply disappointing and upsetting.
翻译：经过长途国际飞行后，我们一家人——包括疲惫不堪的孩子们——来到了位于巴黎茵赛德酒店 (Innside Hotel Paris) 的 Olivine 餐厅，希望能享用一顿温暖的晚餐，放松片刻。然而，我们得到的却是冷漠和傲慢。尽管餐厅显然座无虚席，但经理却拒绝让我们入座，声称没有空位——而且没有确认任何信息。我们礼貌地询问是否可以等一等或者稍后再来，但他们却断然拒绝了。与此同时，其他客人却毫无顾忌地被安排坐在我们前面。我们显然已经筋疲力尽，带着孩子，只想在长途旅行后吃一顿简单的晚餐——然而，他们却把我们当成麻烦对待。这种态度不仅不专业，而且让人感觉像是故意排挤我们。很难不相信这其中没有某种偏见。我们甚至都没机会品尝这里的食物，但 Olivine 餐厅的热情好客（或者说完全没有热情好客）足以说明一切。没人应该受到这样的对待——尤其是那些长途旅行后抵达的家庭。这令人深感失望和不安。
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