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Absolutely superb - and service well beyond expectations
Tripadvisor用户
Absolutely superb - and service well beyond expectations
Il Cantuccio Di Maria的点评
点评：Four of us, from England, arrived here on a Wednesday evening as booked - but anxious because of our experience getting here. We’d made the mistake of trying to drive up to the restaurant and destroyed one of our car tyres in the process. The staff here were wonderful - allowing one of us to sit aside to use the phone, and negotiating with the hire car company and tyre repair garage on our behalf when our Italian language skill proved woefully inadequate.
With the evening’s disaster under control, we sat down to fabulous fine dining, superb wine, and excellent local beer. A QR code was provided, so we could download the menu in English, and make an informed choice from the bewildering number of delicious-sounding options.
Once the excellent meal was finished the proprietor called us a taxi, and helped us negotiate with the driver to ensure our crippled car could be left in a place accessible to the recovery company - staying open well beyond his advertised closing time to make sure we were okay.
And the real bonus - the proprietor phoned us the next morning to make sure we’d got back to our villa safely and everything was okay.
Absolutely fantastic - and highly recommended to anyone. But … from our experience … don’t try to drive through the narrow medieval streets up to the door. Park in one of the main car parks instead and take a walk into the old centre.
With the evening’s disaster under control, we sat down to fabulous fine dining, superb wine, and excellent local beer. A QR code was provided, so we could download the menu in English, and make an informed choice from the bewildering number of delicious-sounding options.
Once the excellent meal was finished the proprietor called us a taxi, and helped us negotiate with the driver to ensure our crippled car could be left in a place accessible to the recovery company - staying open well beyond his advertised closing time to make sure we were okay.
And the real bonus - the proprietor phoned us the next morning to make sure we’d got back to our villa safely and everything was okay.
Absolutely fantastic - and highly recommended to anyone. But … from our experience … don’t try to drive through the narrow medieval streets up to the door. Park in one of the main car parks instead and take a walk into the old centre.
翻译：我们四个人，来自英国，按预定时间在周三晚上抵达这里——但因为之前的路途经历，我们感到很焦虑。我们犯了一个错误，想开车去餐厅，结果把一个轮胎弄坏了。这里的员工非常棒——允许我们其中一个人坐在一旁打电话，而且在我们意大利语水平严重不足的情况下，他们还替我们与租车公司和轮胎修理厂交涉。
当晚的灾难得到控制后，我们坐下来享用了美味的佳肴、上等葡萄酒和优质的当地啤酒。他们提供了二维码，让我们可以下载英文菜单，从琳琅满目的美味佳肴中做出明智的选择。
享用完这顿美味的晚餐后，店主帮我们叫了一辆出租车，并帮我们与司机协商，确保我们受损的车能停放在救援公司方便的地方——为了确保我们安全，他们甚至在广告宣传的关门时间之后还继续营业。
真正的惊喜是——第二天早上，房东打电话来确认我们安全返回别墅，一切安好。
绝对棒极了——强烈推荐给大家。但是……根据我们的经验……千万不要试图开车穿过狭窄的中世纪街道到达别墅门口。最好把车停在主停车场，然后步行前往老城区。
当晚的灾难得到控制后，我们坐下来享用了美味的佳肴、上等葡萄酒和优质的当地啤酒。他们提供了二维码，让我们可以下载英文菜单，从琳琅满目的美味佳肴中做出明智的选择。
享用完这顿美味的晚餐后，店主帮我们叫了一辆出租车，并帮我们与司机协商，确保我们受损的车能停放在救援公司方便的地方——为了确保我们安全，他们甚至在广告宣传的关门时间之后还继续营业。
真正的惊喜是——第二天早上，房东打电话来确认我们安全返回别墅，一切安好。
绝对棒极了——强烈推荐给大家。但是……根据我们的经验……千万不要试图开车穿过狭窄的中世纪街道到达别墅门口。最好把车停在主停车场，然后步行前往老城区。
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