点评:Tired, old, dirty rooms and facilities.
Very remote, situated on a motorway so no escape on foot
Shuttle bus available, but only out at 11am and back at 6pm. Otherwise it's an expensive taxi to get out.
Pool area is nice enough, but no floats or balls allowed in there for children to play with.
Limited lunch menu poolside, table service given to day guests but not to us for some reason.
Breakfast was really appalling, very limited choice. What was there was stale pastries, cold scrambled eggs or packaged biscuits and waffles.
No cold milk for the one breakfast cereal option, no coffee or hot water for tea.
Tables were always dirty, even with few guests staying.
Breakfast staff(one young lady) was ignorant, rude, sour faced and too interested in her phone to be doing any work.
Reception staff not much better, didn't want to really do any work either.
I was kept waiting for 10 mins while I was trying to check out so she could talk casually to the owner, who was no more interested than she was.
While I waited, a day guest came in and interrupted them to do his business ahead of me and they were happy to oblige.
Upon checking out, no questions whether we enjoyed our stay or if everything was satisfactory.
Let me be clear, that I did make an effort to ask for things on Italian, and really the only thing we asked for the entire time was to book the shuttle bus and to get cold milk/coffee at breakfast.
You might have as well asked them to wipe your a** with their bare hands.
Only two members of staff were polite to us the entire time we were there, one being the restaurant waitress and the supervisor at poolside during the day.
Avoid at all costs, and save yourself the hassle. Stay more central in Pozzouli or Naples, it's not worth saving a few quid by staying here.
翻译:房间和设施陈旧、肮脏、老旧。
非常偏僻,位于高速公路旁,步行无法到达。
有班车,但只有上午11点出发,下午6点返回。否则打车出行很贵。
泳池区不错,但不允许儿童使用浮球或球。
池畔午餐菜单有限,餐桌服务只提供给当日客人,但不知何故不提供给我们。
早餐实在糟糕,选择非常有限。只有不新鲜的糕点、冷炒鸡蛋或包装好的饼干和华夫饼。
早餐麦片没有冷牛奶,也没有咖啡或热水泡茶。
即使客人不多,桌子也总是很脏。
早餐工作人员(一位年轻女士)无知、粗鲁、面色阴沉,而且太专注于手机,根本没时间工作。
接待人员也好不到哪里去,他们也不想做任何工作。
我准备退房的时候,她让我等了10分钟,好让她和老板随便聊聊,但老板和她一样不感兴趣。
在我等的时候,一位日间客人进来打断了他们,要先我去办事,他们很乐意帮忙。
退房的时候,我们都没有问是否住得开心,是否一切都满意。
我要澄清的是,我确实努力用意大利语问了一些问题,实际上我们在整个过程中唯一的要求就是预订班车和早餐时要冷牛奶/咖啡。
你还不如让他们用手擦屁股。
我们在那里的时候,只有两位员工对我们彬彬有礼,一位是餐厅服务员,另一位是白天在泳池边的主管。
无论如何都要避免这家酒店,省去麻烦。住在波佐利或那不勒斯市中心,不值得为了省几英镑住在这里。