点评:First, I’ll admit that I steer clear of this McDonald’s and would rather grab a breakfast processed honey bun from a gas station than risk dealing with the level of incompetence of this McDonald’s. However, a family member insisted on McDonald’s today for a drive through breakfast.
For context, here’s what we ordered… a bagel with cream cheese, a hashbrown, a coffee and a sausage egger.
Here’s what happened:
Ordered food, paid, went to pickup food, was asked to pull forward with the ten other vehicles waiting for their food from the drive through.
Waited 15 mins and watched vehicles that were behind us get their food first. We had a basic order.
Finally the food is brought out to us, it’s cold of course. Bagel is right, hashbrown is right and there’s clearly someone else’s breakfast sandwich in our bag since it was a McGriddle.
So I doubt checked the receipt and it didn’t match what was in the bag.
So I go in, there’s three other people there with drive through mistakes.
The manager I spoke with was apologetic but was unable to answer why this happens eveytime. I asked him three times, just said sorry.
The two others I spoke to waiting for their drive through order to be fixed said they have the same experience here and prefer A and W across the street because they get it right and it’s quicker.
I understand it’s McDonald’s and yes I expect this to happen. But I can’t understand how this happened everytime I go through the drive through. Every time.
Incompetence is the nicest word I can use to describe this dumpster fire of a fast food restaurant.
Management should simply shut this location down.
翻译:首先,我承认我避开了这家麦当劳,宁愿从加油站拿一份早餐加工过的蜂蜜面包,也不愿冒着与这家麦当劳的无能打交道的风险。然而,一位家庭成员今天坚持要麦当劳开车吃早餐。
就上下文而言,这是我们点的菜……奶油芝士百吉饼、薯饼、咖啡和香肠蛋。
事情是这样的:
订购食物,付款,去取食物,被要求与其他十辆车一起从车道上等待他们的食物。
等了 15 分钟,看着我们身后的车辆先拿到食物。我们有一个基本的订单。
最后食物端给我们,当然是冷的。百吉饼是对的,哈希布朗是对的,我们包里显然有别人的早餐三明治,因为它是 McGriddle。
所以我怀疑检查了收据,发现它与包里的东西不符。
所以我进去了,那里还有另外三个人在开车时犯了错误。
与我交谈的经理很抱歉,但无法回答为什么每次都会发生这种情况。我问了他三遍,只说对不起。
与我交谈的另外两个等待他们的驾车通过订单被修复的人说他们在这里有同样的经历并且更喜欢街对面的 A 和 W 因为他们做对了而且速度更快。
我知道这是麦当劳,是的,我希望这会发生。但是每次我开车经过时,我都无法理解这是怎么发生的。每次。
无能是我能用来形容快餐店这场垃圾箱大火的最好的词。
管理层应该简单地关闭这个位置。