点评:In response to the manager’s reply on my earlier review.
If you open until 4 then food should be served until then, if you need to shut at 4 on the dot, why advertise that you are open when you are not serving? Seems a bit ridiculous. I don’t know any establishment that remains open without serving so cleaning can be done!
As you were not there you would have no idea what we were told, or how we were spoken to.
Your rude response to an honest review tells quite the tale in itself and as for the ‘karen review’ remark, that’s really uncalled for; as you can see by my reviews, I am not a serial complainer and my reviews are generally very positive because they are deserved. There was nothing positive to say about your cafe.
I am sorry you found my review unsatisfactory but perhaps you should take it as constructive criticism and consider your customer service and perhaps informing people that food is stopped at 3 to enable cleaning.
翻译:回应经理对我之前评论的回复。
如果您营业到 4 点,那么食物应该供应到那时,如果您需要在 4 点准时关门,为什么在没有提供服务的情况下宣传您营业?似乎有点荒谬。我不知道有哪家机构在没有提供服务的情况下仍然营业,以便进行清洁!
由于您不在场,您不知道我们被告知了什么,或者我们是如何被说的。
您对诚实评论的粗鲁回应本身就说明了问题,至于“凯伦评论”的评论,这确实没有必要;正如您从我的评论中看到的,我不是连续抱怨的人,我的评论通常非常积极,因为它们是应得的。对您的咖啡馆没有什么积极的评价。
很抱歉您觉得我的评论不满意,但也许您应该将其视为建设性的批评,并考虑您的客户服务,也许可以告知人们 3 点停止供应食物以便进行清洁。