点评:Called in on the off-chance of a table for a late lunch and we were accommodated.
Shown to a table and diners were being evenly spaced, which was pleasing.
Trac(e)y, our waitress, was able to assist me with my dairy free requirements.
Our drinks were brought over. Unfortunately my glass had lots of tiny pieces of dried residue of lemon/lime so I asked a different waitress for a fresh glass as the one I had was dirty. Her response did not impress me - no apology - and included:
They'll all be like that.
For the calibre of your establishment and prices charged, I expect a clean glass, as I would anywhere else.
When she brought the fresh glass over, it was put on the table with the comment:
It has been polished as best as possible but as I said, bits stick to the glasses.
Quite frankly, this attitude and explanation is unacceptable; most ungracious. Dirty glasses should not be given to customers. Either polish more thoroughly or wash them again.
Our meals were tasty - lamb and steak.
翻译:碰巧有一张迟到的午餐桌,我们打电话预约了,结果被安排好了。
我们被带到了一张桌子旁,用餐者们被均匀地隔开,这让我们很满意。
我们的女服务员Trac(e)y帮我满足了我对无乳制品的要求。
我们的饮料被端了上来。可惜我的杯子上有很多柠檬/青柠干掉的细小碎屑,所以我请另一位女服务员换一杯新的,因为我那杯很脏。她的回复并没有给我留下什么好印象——没有道歉——还说:
他们都会这样。
考虑到你们餐厅的水平和收费标准,我希望杯子干净,就像在其他地方一样。
当她把新的杯子端过来时,放在桌子上,并附上一句话:
杯子已经擦得尽可能干净了,但正如我所说,还是有碎屑粘在杯子上。
坦白说,这种态度和解释令人无法接受;非常不礼貌。脏杯子不应该给顾客。要么擦得更干净,要么再洗一遍。
我们的餐点很美味——羊肉和牛排。