点评:The worst thing about this place is the manager!! There was a hair in my food and when told to the waitress the manager came over and took no responsibility. Didnt apologise and instead made excuses why it wouldnt be a hair implying that we are lying! Saying that his chefs have hair nets and that he serves over 200 people a day! The food itself was AWFUL! The roast potatoes were overcooked and everything was bland! NOTHING was done about our complaint on the food. The bill came requiring we pay for all the meals even though I had eaten very little as it was just disgusting. All of our party didnt enjoy their meals. The manager then only came over over due to one of our party complaining on the customer service. He then stated that WE didn't wait for him to sort the bill even though we had been sat there long enough for him to actually DO something and we had already paid at this point. Again, no apology, no accountability taken and very rude staff. Even the waitress apologised on his behalf saying if she could change this she would (so even staff recognised how bad this was).
Avoid at all cost!
翻译:这个地方最糟糕的是经理!我的食物里有一根头发,当告诉女服务员时,经理过来了,不承担任何责任。没有道歉,而是找借口为什么不会是一根头发,暗示我们在撒谎!说他的厨师有发网,一天服务200多人!食物本身很糟糕!烤土豆煮得太熟了,一切都很平淡!我们对食物的投诉没有得到任何处理。账单要求我们支付所有餐费,尽管我吃得很少,因为这太恶心了。我们所有人都不喜欢他们的饭菜。由于我们其中一位成员抱怨客户服务,经理才过来。然后他说我们没有等他来整理账单,尽管我们已经坐在那里足够长的时间让他实际做某事并且我们此时已经付款了。再说一次,没有道歉,没有承担责任,而且工作人员非常粗鲁。甚至女服务员也代表他道歉,说如果她能改变这一点,她会的(所以即使工作人员也意识到这有多糟糕)。
不惜一切代价避免!