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Great staff, shame about the overall experience.
星海酒店的点评
点评：The staff are lovely, friendly and hard working. We were on a coach trip and found meal restrictive, breakfast at 8.00! and half an hour to eat it it, before the next coachfull came in at 8.30, when you lost the attention of the waiting staff, as they move on to serve them. Same at dinner time, 3 course meal in the same time perimeters, found it all very rushed and our tables were squashed together.
Our sea view room room was kept very clean with lovely views of the pier. We were staying for 4 nights, first morning shower was an adventure! smallest bathroom I have ever seen and the floorboards creaked so much I felt we were going to fall through the floor! Tepid water in the shower, thought a one off experience, BUT next morning (Friday) no hot water and we did complain first thing, but the handyman did not arrive to the room until 4.30. He said that it needed a new unit, but it was his day off the following day! Hence another cold shower the following day. There was plenty of room in the bedroom to extend the bathroom to a reasonable size walk in shower. I have mobility issues and be aware that the hotel has stairs on every floor, that can not be avoided, as the hotel is situated on a slanted street.
Our sea view room room was kept very clean with lovely views of the pier. We were staying for 4 nights, first morning shower was an adventure! smallest bathroom I have ever seen and the floorboards creaked so much I felt we were going to fall through the floor! Tepid water in the shower, thought a one off experience, BUT next morning (Friday) no hot water and we did complain first thing, but the handyman did not arrive to the room until 4.30. He said that it needed a new unit, but it was his day off the following day! Hence another cold shower the following day. There was plenty of room in the bedroom to extend the bathroom to a reasonable size walk in shower. I have mobility issues and be aware that the hotel has stairs on every floor, that can not be avoided, as the hotel is situated on a slanted street.
翻译：工作人员非常友善、热情、勤奋。我们乘坐长途汽车旅行，发现餐食有限，早餐八点开始！等了半个小时，下一班满载的客人八点半才到，这时服务员就开始上菜了，你根本没注意到。晚餐时间也一样，三道菜在同一时间段内上齐，时间非常仓促，我们的桌子都挤在一起了。
我们的海景房非常干净，可以看到码头的美景。我们住了四个晚上，早上第一次淋浴简直是一次冒险！这是我见过的最小的浴室，地板嘎吱作响，我感觉我们要掉到地上去了！淋浴的水是温的，本来以为只是一次难忘的经历，但第二天早上（星期五）没有热水，我们第一时间就抱怨了，但清洁工直到四点半才到房间。他说需要换一个新的，但第二天他休息！于是第二天又洗了一次冷水澡。卧室里有足够的空间，可以将浴室扩展成一个大小合适的步入式淋浴间。我行动不便，而且酒店每层楼都有楼梯，这是不可避免的，因为酒店位于一条倾斜的街道上。
我们的海景房非常干净，可以看到码头的美景。我们住了四个晚上，早上第一次淋浴简直是一次冒险！这是我见过的最小的浴室，地板嘎吱作响，我感觉我们要掉到地上去了！淋浴的水是温的，本来以为只是一次难忘的经历，但第二天早上（星期五）没有热水，我们第一时间就抱怨了，但清洁工直到四点半才到房间。他说需要换一个新的，但第二天他休息！于是第二天又洗了一次冷水澡。卧室里有足够的空间，可以将浴室扩展成一个大小合适的步入式淋浴间。我行动不便，而且酒店每层楼都有楼梯，这是不可避免的，因为酒店位于一条倾斜的街道上。
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