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Susan W
Dreadful smell in bathroom spoilt our stay
公园旅馆的点评
点评：We arrived (four friends) to be told we were too early (14.15) and should have arrived after 16.00. We just wanted to leave our luggage, which we did. Two of us chose the ground floor twin room and our other two friends went upstairs. That day all was OK. However, next morning, our wet room bathroom had the most obnoxious smell and leaving the light with fan on, did nothing to dispel the smell. The following morning we complained and Liz, the owner, came and said she couldn’t smell anything as she had no sense of smell and no-one else had complained previously. She suggested we put a wet cloth over the drain cover and brought us a piece of old towel. This did nothing to counteract the smell. Before we left, I said that she really needed to get the smell sorted out, she contradicted herself by saying she’d had plumbers and drain cleaners in to sort it but no-one could solve the problem. This has obviously been going on for some time. It was dreadful. Liz, who runs this establishment is ‘a blunt speaking Yorkshire woman’ she said.
The rooms have velour hanging bedheads, velour covered bed bases, velour covered chairs and velour curtains. For the three nights we were there she never changed the towels, bath mat or flannels, nor were biscuits and tea-bags replenished, we had to ask for them and for fresh milk. The ground floor twin room looked out over the back garden where a black plastic bag was flapping in the wind caught up on some ironwork.
I have to say breakfast was excellent each day. Any cereal you wanted, a big bowl of fresh fruit, fresh pineapple, yoghurt, cooked English or kippers. Liz wouldn’t do me just one scrambled egg but insisted I had two. She told us off for not eating all the toast. We are four 70+ ladies and I felt like a naughty schoolgirl.
She didn’t let looking after guests interfere with her social life, she left breakfast pots on the table til she returned from days out. On our departure day she went out for the day, instructions were, leave your window open, prop back the door to air the room and push external door key through the letterbox.
Our friends upstairs did not have any bathroom trouble so they would give this establishment more stars than I would. Sorry Liz, but I could not recommend you to others.
The rooms have velour hanging bedheads, velour covered bed bases, velour covered chairs and velour curtains. For the three nights we were there she never changed the towels, bath mat or flannels, nor were biscuits and tea-bags replenished, we had to ask for them and for fresh milk. The ground floor twin room looked out over the back garden where a black plastic bag was flapping in the wind caught up on some ironwork.
I have to say breakfast was excellent each day. Any cereal you wanted, a big bowl of fresh fruit, fresh pineapple, yoghurt, cooked English or kippers. Liz wouldn’t do me just one scrambled egg but insisted I had two. She told us off for not eating all the toast. We are four 70+ ladies and I felt like a naughty schoolgirl.
She didn’t let looking after guests interfere with her social life, she left breakfast pots on the table til she returned from days out. On our departure day she went out for the day, instructions were, leave your window open, prop back the door to air the room and push external door key through the letterbox.
Our friends upstairs did not have any bathroom trouble so they would give this establishment more stars than I would. Sorry Liz, but I could not recommend you to others.
翻译：我们（四个朋友）到达时被告知我们来得太早了（14.15），应该在 16.00 之后到达。我们只是想寄存行李，我们就这么做了。我们两个人选择了一楼的双床间，另外两个朋友则上了楼。那天一切都好。然而，第二天早上，我们的潮湿房间的浴室里有最令人讨厌的气味，开着灯和风扇，并没有消除这种气味。第二天早上，我们投诉了，店主莉兹过来说她闻不到任何气味，因为她没有嗅觉，而且之前没有人投诉过。她建议我们在排水沟盖上放一块湿布，并给我们带来了一条旧毛巾。这对消除气味没有任何作用。在我们离开之前，我说她确实需要解决气味问题，她自相矛盾地说她已经请了水管工和排水沟清洁工来解决问题，但没有人能解决问题。这显然已经持续了一段时间。太可怕了。经营这家店的莉兹说，她是“一位说话直率的约克郡女性”。
客房配有丝绒悬挂床头、丝绒床架、丝绒椅子和丝绒窗帘。我们在那里的三个晚上，她从来没有换过毛巾、浴垫或法兰绒，也没有补充饼干和茶包，我们不得不要它们和新鲜牛奶。一楼的双床间俯瞰着后花园，那里有一个黑色塑料袋在风中飘扬，上面挂着一些铁制品。
我不得不说每天的早餐都很棒。任何你想要的麦片，一大碗新鲜水果、新鲜菠萝、酸奶、煮熟的英式或腌鱼。莉兹不会只给我做一个炒鸡蛋，而是坚持要我做两个。她因为我们没有吃完所有的吐司而责备我们。我们是四位 70 多岁的女士，我感觉自己像个顽皮的女学生。
她不让照顾客人影响她的社交生活，她把早餐罐放在桌子上，直到她出去几天回来。在我们离开的那天，她出去了一天，指示是，把窗户打开，把门撑开，让房间通风，然后将外门钥匙推入信箱。
我们楼上的朋友没有任何浴室问题，所以他们会给这家酒店比我更多的星级。抱歉，莉兹，但我无法向其他人推荐您。
客房配有丝绒悬挂床头、丝绒床架、丝绒椅子和丝绒窗帘。我们在那里的三个晚上，她从来没有换过毛巾、浴垫或法兰绒，也没有补充饼干和茶包，我们不得不要它们和新鲜牛奶。一楼的双床间俯瞰着后花园，那里有一个黑色塑料袋在风中飘扬，上面挂着一些铁制品。
我不得不说每天的早餐都很棒。任何你想要的麦片，一大碗新鲜水果、新鲜菠萝、酸奶、煮熟的英式或腌鱼。莉兹不会只给我做一个炒鸡蛋，而是坚持要我做两个。她因为我们没有吃完所有的吐司而责备我们。我们是四位 70 多岁的女士，我感觉自己像个顽皮的女学生。
她不让照顾客人影响她的社交生活，她把早餐罐放在桌子上，直到她出去几天回来。在我们离开的那天，她出去了一天，指示是，把窗户打开，把门撑开，让房间通风，然后将外门钥匙推入信箱。
我们楼上的朋友没有任何浴室问题，所以他们会给这家酒店比我更多的星级。抱歉，莉兹，但我无法向其他人推荐您。
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