点评:We had chosen this as one of our 'to do's' whilst on holiday on IOW. The building is stunning, the interior is quaintly decorated and has some very interesting collections there is also an outside area if the weather is good. The day we went it had been raining so I guess the tea room was busier than usual and may account for our experience, which went like this....after about 5 minutes wait, we were greeted at the door. The waiting staff changed their 'no tables free' comment after they realised there were 3 tables for 2 free and clearly in sight. It also turned out that most of the tables in the rear were free as well, so not sure what that was about. We were advised that half the ingredients of the signature afternoon tea, were unavailable as the delivery had not arrived. OK no problem we will chose something else. There was another large table which obviously took some time to get organised which caused a delay in service. Whilst the staff were pleasant, we found the service was almost comedic. In fairness, we were in no hurry, and we did find the whole experience rather funny yet we felt the staff were unable to cope with the demand. After serving the large table our order was served, and left us underwhelmed. Although the food was nice, it was unremarkable. When we requested another pot of tea, the staff member looked completely astonished! Tea? In a tea room? Whatever next! Overall an ok experience, although for us, just average.
翻译:我们选择这里作为在 IOW 度假期间的“必做之事”之一。建筑令人惊叹,内部装饰古雅,有一些非常有趣的收藏品,如果天气好的话,还有一个室外区域。我们去的那天一直在下雨,所以我想茶室比平时更忙,这也许可以解释我们的经历,情况是这样的......等了大约 5 分钟后,我们在门口受到了欢迎。当服务员意识到有 3 张两人座的免费桌子并且清晰可见时,他们改变了“没有空桌子”的说法。结果发现后面的大多数桌子也是空的,所以不确定是怎么回事。我们被告知,招牌下午茶的一半食材都不可用,因为送货还没有送来。好的没问题,我们会选择其他的。还有一张大桌子,显然花了一些时间来整理,导致服务延迟。虽然工作人员很友好,但我们发现服务几乎是滑稽的。平心而论,我们并不着急,而且整个过程确实挺有意思的,只是感觉工作人员无法满足我们的需求。服务完一大桌客人后,我们点的菜才上桌,结果让我们失望了。虽然菜品不错,但平平无奇。我们要求再来一壶茶,工作人员看起来完全惊呆了!茶?在茶室?随便吧!总的来说,体验还不错,不过对我们来说,感觉一般。