FOOD POISONING AT AFTERNOON TEA, FOOD HYGINE INSPECTION IS NEEDED ASAP!!
3 Hammers Bar & Bistro的点评
点评:Would give 0 stars if I could.
We arrived and was seated at our table. The waitress shoved the afternoon tea down on the table and walked off before even explaining what everything was. Their was no taste to anything at ALL and the kids meal looked anaemic. You can tell that everything had not been made in-house and been bought in on the cheap with a lack of quality. We asked a waitress to get the manager and they had the audacity to blame us for our 'FOOD PALETS' and said she had never had any complaints before.
She said she can't do anything about it; in other words she couldn't care less. After being offered some scones and tea a member of our family felt ill and was sick twice within minutes of eating the prawn sandwich.
We spoke to the manager again after this happened was clueless about what to do and gave us a full refund. However, still nobody was bothered in the slightest about saying sorry and was offered us some boxes to take the food home!! which we definitely DID NOT TAKE!!!
I work within the hospitality sector and i am appalled with what has happened.
WE WILL NOT BE RETURNING!
翻译:如果可以的话,我会给零星。
我们到达后就坐在了我们的餐桌旁。女服务员把下午茶推到桌子上,甚至没有解释所有的东西是什么就走了。他们一点味道都没有,儿童餐看起来也很乏味。你可以看出所有的东西都不是店内制作的,而是以低价购买的,质量很差。我们让女服务员去找经理,他们竟然厚颜无耻地把我们的“食物托盘”归咎于我们,并说她以前从未收到过任何抱怨。
她说她对此无能为力;换句话说,她一点也不在乎。在吃了一些烤饼和茶之后,我们家的一名成员感到不舒服,在吃了虾三明治几分钟内就吐了两次。
发生这种情况后,我们再次与经理交谈,他不知道该怎么做,给了我们全额退款。然而,仍然没有人愿意道歉,他们给了我们一些盒子让我们带回家!!我们绝对没有接受!!!
我在酒店业工作,我对发生的事情感到震惊。
我们不会再回来了!