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Tall blonde lady/Table Service employee extremely rude and arrogant
Benmaverick1982
Tall blonde lady/Table Service employee extremely rude and arrogant
McDonald's的点评
点评：We visited McDonald’s Pitsea on Tuesday Evening just gone 19:00 on 16/06/25.
My wife ordered a mayo chicken (customised with added cheese, about 50p) and fries through her McDonald’s app with her rewards points for in store collection.
When she collected and brought it to the table it didn’t have any cheese. I took it up to the counter, waited for a few minutes. A tall blonde lady with glasses looked at me without saying anything. I said “hello” and that “the Mayo Chicken hasn’t got any cheese in it that my wife ordered.” I showed her the sticker order that I peeled off the bag.
She gave me a rude glare and went away with the item. Came back, gave it back to me and said rudely, “it doesn’t come with cheese.”
I said, “I know, but she has paid extra to customise it.”
She then took it back again.
I said we were sitting at table 16.
She returned to our table a couple of minutes later with the same item and said, “it doesn’t come with cheese, but I’ve done it this time!”
My wife who is quite shy replied, “but I paid extra to add cheese to it.”
She went to show her the online order on her phone but she just ignored my wife and walked away.
This caused my wife to feel as if she lied and got a bit upset which then caused my 7 year old daughter to also get upset too.
Will not be visiting Pitsea Mcdobalds ever again.
Such bad customer service and no manners or politeness.
My wife ordered a mayo chicken (customised with added cheese, about 50p) and fries through her McDonald’s app with her rewards points for in store collection.
When she collected and brought it to the table it didn’t have any cheese. I took it up to the counter, waited for a few minutes. A tall blonde lady with glasses looked at me without saying anything. I said “hello” and that “the Mayo Chicken hasn’t got any cheese in it that my wife ordered.” I showed her the sticker order that I peeled off the bag.
She gave me a rude glare and went away with the item. Came back, gave it back to me and said rudely, “it doesn’t come with cheese.”
I said, “I know, but she has paid extra to customise it.”
She then took it back again.
I said we were sitting at table 16.
She returned to our table a couple of minutes later with the same item and said, “it doesn’t come with cheese, but I’ve done it this time!”
My wife who is quite shy replied, “but I paid extra to add cheese to it.”
She went to show her the online order on her phone but she just ignored my wife and walked away.
This caused my wife to feel as if she lied and got a bit upset which then caused my 7 year old daughter to also get upset too.
Will not be visiting Pitsea Mcdobalds ever again.
Such bad customer service and no manners or politeness.
翻译：2025年6月16日，周二晚上7点，我们去了皮特西区的麦当劳。
我妻子用她在麦当劳App上点了一份蛋黄酱鸡肉（定制版加芝士，大约50便士）和一份薯条，用的是她在店内取餐的积分。
她取到薯条送到桌上时，薯条里没有芝士。我拿到薯条，走到柜台前等了几分钟。一位戴着眼镜的高个子金发女士看着我，什么也没说。我说“你好”，并说“我妻子点的蛋黄酱鸡肉里没有芝士”。我给她看了从袋子上撕下来的订单贴纸。
她狠狠地瞪了我一眼，拿着薯条走了。她回来后把薯条还给我，粗鲁地说：“薯条里没有芝士。”
我说：“我知道，但她已经额外付钱定制了。”
然后她又把薯条拿了回去。
我说我们坐在16号桌。
几分钟后，她拿着同样的菜回到我们桌边，说：“这道菜没有加奶酪，不过这次我加了！”
我妻子比较害羞，她回答说：“不过我额外付了钱加奶酪。”
她去给她看手机上的在线订单，但她根本不理我妻子，直接走开了。
这让我妻子觉得她撒谎了，有点不高兴，结果我7岁的女儿也跟着不高兴。
再也不去Pitsea Mcdobalds了。
客服服务太差，一点礼貌都没有。
我妻子用她在麦当劳App上点了一份蛋黄酱鸡肉（定制版加芝士，大约50便士）和一份薯条，用的是她在店内取餐的积分。
她取到薯条送到桌上时，薯条里没有芝士。我拿到薯条，走到柜台前等了几分钟。一位戴着眼镜的高个子金发女士看着我，什么也没说。我说“你好”，并说“我妻子点的蛋黄酱鸡肉里没有芝士”。我给她看了从袋子上撕下来的订单贴纸。
她狠狠地瞪了我一眼，拿着薯条走了。她回来后把薯条还给我，粗鲁地说：“薯条里没有芝士。”
我说：“我知道，但她已经额外付钱定制了。”
然后她又把薯条拿了回去。
我说我们坐在16号桌。
几分钟后，她拿着同样的菜回到我们桌边，说：“这道菜没有加奶酪，不过这次我加了！”
我妻子比较害羞，她回答说：“不过我额外付了钱加奶酪。”
她去给她看手机上的在线订单，但她根本不理我妻子，直接走开了。
这让我妻子觉得她撒谎了，有点不高兴，结果我7岁的女儿也跟着不高兴。
再也不去Pitsea Mcdobalds了。
客服服务太差，一点礼貌都没有。
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