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Rude staff and manager
Lea J
Rude staff and manager
Fat Jacks Welwyn Garden City的点评
点评：It's a shame, me and my partner always order the belly buster, normally hot and alot of donner meat, sometimes we order the 2 meat selection and have chicken with it, thought we'd try the 3 meat selection, bare in mind it's over £21 , it arrived and unfortunately there was barely any meat which was gutting, thought oh well let's just eat but we thought hell no its freezing cold! We've phoned and complained and the staff was rude, spoke with the manager and was also rude, tried to complain about size but he said its normal sizing yet one of the staff said 5 pieces of chicken and 5 pieces of lamb, yet we only received 4 pieces each, he glazed over what my partner was saying, said hell send another box but we have to swap with our box, which is fine, but no need to be glazed over what we are saying nor be hung up on. Still waiting so guess we'll just see how the food is when it arrives. So gutted to be treated this way when we never complain with them until now to be treated with such disrespect! Do not waste your money by spending more in hopes for more food when infact it's way less!
翻译：真可惜，我和我的伙伴总是点五花肉拼盘，通常是热的而且有很多烤肉，有时我们会点 2 种肉类搭配，然后配上鸡肉，我们想试试 3 种肉类搭配，记住它要超过 21 英镑，送到的时候不幸的是几乎没有肉，而且都很冷，我们想好吧，那就吃吧，但是我们想不行，因为它太冷了！我们打电话投诉过，但是工作人员很粗鲁，和经理交谈过，他们也很粗鲁，我们试图抱怨尺寸，但他说这是正常尺寸，但是其中一名工作人员说有 5 块鸡肉和 5 块羊肉，但是我们每人只收到了 4 块，他对我伙伴说的话视而不见，说他会再送一盒，但我们必须和我们的一盒换，这很好，但是没有必要对我们说的话视而不见，也没有必要挂断电话。还在等，所以我想我们只能看看食物送到时是什么样子了。受到这样的对待真是太令人难过了，我们从来没有抱怨过他们，直到现在才受到如此不尊重的对待！不要浪费你的钱，花更多的钱，希望得到更多的食物，但事实上它要少得多！
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