点评:This is a very nice old building but having said that then of course some of the features are also old. The car park was very accessible and the road the Hotel is located off from is a good run, but be warned a very sharp turn in if coming from Balmoral.
The grounds are very nice and the hotel is in a good location.
The breakfast, described as a good breakfast on Booking.com was cold and mainly bread with a toaster and a few cereals. There were a few cold meats and a small amount of smoked salmon. That is fine and perhaps had it been described as a good continental breakfast that would have helped. I expected a nice cooked Scottish breakfast, and on asking I was told, breakfast is free this is all that is available. Not very polite to be fair and certainly breakfast is included in the price but it is not free.
We went to our room which had a nice bath but no shower in the en-suite. The bedroom was basic with a single comfy chair and one desk chair so sitting in the room was not ideal.
We went out for the day and came back to find the room had not been serviced. When asking at reception we were told very assertively that it was our fault as we should have put the “please make up my room sign on the door”. I always see that as an invite to anyone wanted to try to gain entry to an empty room and do not put the sign on but usually this is not an issue as the staff knock to gain entry.
I think the staff are of a mixture, we found one very friendly (working on 1st July in the evening), one not so friendly but fine (working in the morning at breakfast on 2nd July) and one rather challenging (working in the evening on July 2nd).
There is a lovely dog though who is so nice we wanted to take it home.
The rates for the hotel vary so I would say choose your price carefully and if you have booked with free cancellation check back before the deadline to see if you can get it for a lower rate, although in summary, I would not stay here again.
翻译:这是一栋非常漂亮的老建筑,但话虽如此,当然有些设施也有些老旧。停车场交通便利,酒店所在的道路也很好开,但请注意,如果从巴尔莫勒尔出发,拐弯处会非常急。
酒店环境优美,地理位置优越。
Booking.com 上说早餐不错,但其实是冷食,主要有面包、烤面包机和一些麦片。还有一些冷肉和少量烟熏三文鱼。这还不错,如果描述成一份美味的欧陆式早餐就更好了。我本来期待着一顿美味的苏格兰熟食早餐,但询问后被告知早餐是免费的,而且只有这些。说实话,这不太礼貌,早餐当然包含在房费里,但并非免费。
我们去了我们的房间,房间里有一个漂亮的浴缸,但没有淋浴。卧室很简单,只有一把舒适的椅子和一把办公椅,所以在房间里坐着不太舒服。
我们出去玩了一天,回来发现房间还没打扫。我们去前台询问,他们非常肯定地告诉我们,这是我们的错,因为我们应该在门上挂上“请整理房间”的牌子。我一直觉得这像是在鼓励那些想进空房间却不挂牌子的人,但通常情况下,这没什么问题,因为工作人员会敲门进来。
我觉得酒店的员工素质参差不齐,我们发现一位员工非常友好(7月1日晚上上班),一位员工不太友好但还算不错(7月2日早上早餐时上班),还有一位员工相当难伺候(7月2日晚上上班)。
不过,酒店里有一只可爱的狗狗,它太贴心了,我们真想把它带回家。
酒店的价格各不相同,所以我建议你谨慎选择价格。如果你预订的是免费取消预订,请在截止日期前再来看看,看看能不能订到更低的价格。不过总而言之,我不会再住这里了。