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Absolutely ridiculous service
Tripadvisor用户
Absolutely ridiculous service
The Bluecoat的点评
点评：It went from bad to worse last night, we ordered food and drinks using the app straight to our table - one drink was a pepsi max and one was pepsi. The guy brought the drinks over and one of the drinks had a lemon in, assuming this was a marker for which drink was which I asked which one was the full fat drink. The server said 'I don't know, sniff them'. At first I thought he was joking so laughed it off, until he walked off with nothing else to say. When our food came (we ordered 4 meal, 3 being different curries) one of the curries came first and the girl (a different server) also didn't know which curry she had brought out. We had to wait for the other two to come and hope the servers knew which was which this time around. The first girl dropped the mango chutney pot off the plate, which I understand this happens and mistakes are made we were fine and she went off to get a replacement, my issue is that rather than put the old pot that had been on the floor in the sink to clean, she put the new sauce in the same pot that had been on the floor!!! I know we didn't go to a glamorous restaurant for a meal but surely there is a line between customer service and health and safety limits, and just blatantly not caring about your job or your customers. Absolutely appalling.
翻译：昨晚情况变得越来越糟，我们使用该应用程序直接向我们的餐桌订购了食物和饮料 - 一种饮料是百事可乐，一种是百事可乐。那家伙把饮料拿过来，其中一种饮料里有柠檬，假设这是一种饮料的标记，我问哪一种是全脂饮料。服务器说“我不知道，闻一闻”。起初我以为他在开玩笑，所以一笑了之，直到他什么也没说就走开了。当我们的食物来了（我们点了 4 餐，3 种是不同的咖喱），其中一种咖喱先来了，那个女孩（另一位服务员）也不知道她带了哪种咖喱。我们不得不等待另外两个来，希望服务器知道这次是哪个。第一个女孩把芒果酸辣酱锅从盘子上掉了下来，我知道这种情况会发生，我们会犯错误，我们很好，她去换了一个，我的问题是，与其把放在地板上的旧锅放在水槽要清洁，她把新酱汁放在地板上的同一个锅里！！！我知道我们没有去迷人的餐厅用餐，但客户服务与健康和安全限制之间肯定存在界限，而且公然不关心您的工作或客户。绝对令人震惊。
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