拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Missing products from my order ,had to force them to deliver it with an aggressive staff member .
Douglas B
Missing products from my order ,had to force them to deliver it with an aggressive staff member .
Kengs Garden的点评
点评：We placed are order for local delivery with no problem .
On arrival our meal was in complete 3 chicken balls instead of 8 .
Gave them a call and they didnt believe me .
After a challenging conversation they agreed and delivered the product .
The conversation was terrible from there side with no customer service or personality skills .On arrival of the missing product ,no apologe just her you are .
We have used this takeaway more 25 years and cant believe the shocking respect from a regular user.
It's so disappointing that they just dont care and basically called me a lie er over the phone .
If you carry on this way you will close and give someone else a chance to succeed.
Called them again to talk to them but not interested and put the phone down .on me .
Who ever owns this unit should at least make contact with me .
But no e mail address to send this complaint.
This shows customer service is really low on there agenda .
On arrival our meal was in complete 3 chicken balls instead of 8 .
Gave them a call and they didnt believe me .
After a challenging conversation they agreed and delivered the product .
The conversation was terrible from there side with no customer service or personality skills .On arrival of the missing product ,no apologe just her you are .
We have used this takeaway more 25 years and cant believe the shocking respect from a regular user.
It's so disappointing that they just dont care and basically called me a lie er over the phone .
If you carry on this way you will close and give someone else a chance to succeed.
Called them again to talk to them but not interested and put the phone down .on me .
Who ever owns this unit should at least make contact with me .
But no e mail address to send this complaint.
This shows customer service is really low on there agenda .
翻译：我们下单要求当地送货，没有遇到任何问题。
送到时，我们的餐点只有 3 个鸡肉丸子，而不是 8 个。
给他们打了电话，他们不相信我。
经过一番艰难的交谈后，他们同意并送来了产品。
他们那边的谈话很糟糕，没有客户服务或人格技巧。产品送来时，没有道歉，就是她。
我们已经使用这家外卖超过 25 年了，真不敢相信一个普通用户会如此尊重我们。
太令人失望了，他们根本不在乎，基本上在电话里说我撒谎。
如果你继续这样下去，你会关门，给别人一个成功的机会。
再次打电话给他们想和他们谈谈，但他们不感兴趣，然后挂断了电话。
无论谁拥有这个单位，至少都应该联系我。
但没有电子邮件地址来发送此投诉。
这表明客户服务在他们的议程中确实很低。
送到时，我们的餐点只有 3 个鸡肉丸子，而不是 8 个。
给他们打了电话，他们不相信我。
经过一番艰难的交谈后，他们同意并送来了产品。
他们那边的谈话很糟糕，没有客户服务或人格技巧。产品送来时，没有道歉，就是她。
我们已经使用这家外卖超过 25 年了，真不敢相信一个普通用户会如此尊重我们。
太令人失望了，他们根本不在乎，基本上在电话里说我撒谎。
如果你继续这样下去，你会关门，给别人一个成功的机会。
再次打电话给他们想和他们谈谈，但他们不感兴趣，然后挂断了电话。
无论谁拥有这个单位，至少都应该联系我。
但没有电子邮件地址来发送此投诉。
这表明客户服务在他们的议程中确实很低。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
