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旅行
账户
Delivery 30 mins late
Kellie E
Delivery 30 mins late
Gate of India的点评
点评：I placed my order 30 minutes after they opened and appreciate they were just opening 17.54 so chose a delivery slot of 35 mins later, I only ordered 2 starters and a naan bread for delivery 18.30 called at 7pm asking where is my food as was 30 mins late and they said we are busy, I appreciate busy times normally between 8 and 10pm but no apology at all just we are busy it will be with you soon... unacceptable to be honest I don't care if I spent 15 quid or 50, I expect an apology and at least something off my next order as we normally but will not now use them probably 3 times a month.. and we always tell friends to try them! need to find another takeaway as the customer service was disgusting on this occasion as was last, gave them 1 more try, will not be again.. it's now 7.25pm almost an hour since ordering and still nothing! Obviously they don't care about their loyal customers, I was on my own tonight so only ordered for 1 normally I order for 6! Precedence of big orders takes over customers that have used for years!
翻译：我在他们开门 30 分钟后下了订单，很高兴他们 17.54 才开门，所以选择了 35 分钟后的送货时段，我只点了 2 个开胃菜和一个馕面包，晚上 7 点 7 点打电话询问我的食物在哪里，因为是 30 分钟迟到了，他们说我们很忙，我很感激通常在晚上 8 点到 10 点之间的忙碌时间，但根本没有道歉，只是我们很忙，很快就会与您联系...说实话，这是不可接受的，我不在乎我是否花了 15 英镑或50，我希望得到道歉，并至少像往常一样从我的下一个订单中得到一些东西，但现在不会每月使用它们 3 次..我们总是告诉朋友尝试一下！需要找到另一家外卖店，因为这次的客户服务和上次一样很恶心，又给了他们 1 次尝试，不会再这样了。现在已经是晚上 7.25 点，距离订购已经快一个小时了，但仍然没有任何消息！显然他们并不关心他们的忠实顾客，我今晚独自一人，所以只点了 1 个，通常我点了 6 个！大单优先，抢占多年客户！
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