Great location in the centre of Reykjavik. The hotel is lovely but what makes it special is the staff. They are so helpful and kind and go over and above to provide good service. One young woman helped us enormously when my mobile phone broke and I could not access my ticket home. I really appreciated her help. Another staff member, from Italy I believe, was extremely courteous. Both staff members a credit to themselves and the hotel.
The restaurant is good quality and reasonably priced, again staff are great.
Only negative, is the stone steps form the outside hot pool, which were slippery from the rain and I slipped and badly injured my leg. Anti slip covering is needed.更多