点评:I love the clothes. Went to Iceland and purchased a ton of their items. When I got home made more purchases because they did not have some items in the store. When my pants arrived they were huge. Thought I was safe because I have two pairs already. Contacted customer service and requested a smaller size and a prepaid return label. Now, I just wanted to add that it took three emails to get someone to respond. Basically was told that even though it was an exchange I would have to pay to ship to Iceland which is $40+. Well, if you have ever shopped with them you know their prices are crazy but I don’t mind because I like their stuff but I do mind paying an extra $40 or $50 a pop for an exchange. Anyway, sad because I won’t be shopping online with them anymore and I really liked their stuff.
翻译:我喜欢这些衣服。去了冰岛买了很多他们的东西。当我回到家时,我购买了更多商品,因为商店里没有一些商品。当我的裤子到达时,它们很大。我以为我很安全,因为我已经有两双了。联系客户服务并要求较小的尺寸和预付费退货标签。现在,我只是想补充一点,花了三封电子邮件才有人回复。基本上被告知,即使这是交换,我也必须支付 40 美元以上的运费才能运送到冰岛。好吧,如果你曾经在他们那里购物过,你就会知道他们的价格很疯狂,但我不介意,因为我喜欢他们的东西,但我确实介意每次额外支付 40 或 50 美元来换货。不管怎样,很伤心,因为我不会再和他们一起网上购物了,而且我真的很喜欢他们的东西。