拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Lovely food and wine, shame about the attitude
Carolyn M
Lovely food and wine, shame about the attitude
Bien Soigné的点评
点评：Let me start by saying that we really enjoyed the food and wine. It was nicely presented and very tasty! The young woman serving us was also extremely nice and very accommodating. Unfortunately the owner/manager spoiled our experience by publicly lecturing the colleague who had made our reservation (on the recommendation by a local, highly respected business school) because two of our party failed to show up due to a last-minute business event, which meant we were only five instead of seven. It was a very humiliating experience, particularly as the reservation had been made in goodwill and she had no way of knowing that they wouldn't be coming. He told her (in front of us all) that it was a small establishment and that he could have given the extra table of two to other customers (we had booked for 19.00 and there were no walk-in guests while we were there). We fully believe in supporting small, local businesses and the five of us had an aperitif, wine, water, appetisers while we were waiting for our no-show guests, starters and main meals and two of us had dessert. At the end of the meal however, he added an additional "no show" fee of €25 and expected gratitude that he hadn't added more. The moral of the story for other potential customers to expect additional charges and an unapologetic lecture if a member of your party cannot make it last minute. We won't be going back.
翻译：首先我要说的是，我们真的很喜欢这里的食物和葡萄酒。食物摆盘精美，味道鲜美！为我们服务的年轻女士也非常友善，非常乐于助人。不幸的是，店主/经理当众训斥了为我们预订座位的同事（根据当地一所备受尊敬的商学院的推荐），因为我们两个人因为最后一刻的商务活动而未能到场，这意味着我们只有五个人而不是七个人，这破坏了我们的用餐体验。这是一次非常丢脸的经历，尤其是因为预订是出于善意，她根本不知道他们不会来。他告诉她（当着我们的面），这是一家小店，他本可以将多余的两人桌让给其他顾客（我们预订的是晚上 19 点的座位，我们在那里的时候没有临时客人）。我们完全相信支持小型、本地企业，我们五个人在等待未到场的客人时，喝了开胃酒、葡萄酒、水、开胃菜、开胃菜和主菜，我们两个人吃了甜点。然而，在用餐结束时，他又加了 25 欧元的“未到场”费用，并希望得到感谢，因为他没有加更多费用。这个故事的寓意是，如果你的团队中有成员在最后一刻不能到场，其他潜在客户会面临额外的费用和毫无歉意的训斥。我们不会再来了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
