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TripAdvisor(猫途鹰)
马德里
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附近酒店
点评 (1,098)
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1 - 6 条点评,共 1,098 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月19日的点评

这家酒店在萨拉曼卡的位置太出色了,我们非常喜欢。附近有许多商店和餐馆。酒店的早餐很美味,工作人员乐于助人,态度友善。我会向每个到马德里游玩的游客推荐这家酒店。

感谢 ERtraveler2545
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,来自www.tripadvisor.com 查看原文
BarceloEmperatriz,巴塞罗帝国酒店 的 Public Relations Manager,回复了这篇点评2019年8月20日已回复
Google翻译

Dear guest,
First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló Emperatriz hotel We are delighted to read that we were able to match your expectations.
At Barceló we know that breakfast is an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.
We hope to see you soon so we may welcome you with our best smile and make you feel at home.
Kind regards,
Barceló Emperatriz Team

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月17日的点评

酒店非常的干净和整洁,而且位置也很好,考虑到欧洲大多数主要城市情况,你都可以通过步行和/或使用公共交通工具轻松到达。要不了10分钟即可步行到科隆广场,从公交站和地铁站也只需要步行2分钟即可到达酒店。服务真的非常好。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 ivanriobo
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,来自www.tripadvisor.es 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月13日的点评

酒店很漂亮,员工也很热心。唯一的问题是房间里的空调不好。如果马德里的室外温度是95华氏度,空调不给力,那就很不舒服。如果酒店想要继续获得好评,就必须解决这个问题。马德里是一个热情的城市。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 anackman
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,来自www.tripadvisor.com 查看原文
BarceloEmperatriz,巴塞罗帝国酒店 的 Guest Relations Manager,回复了这篇点评2019年7月14日已回复
Google翻译

Dear Mr. Nackman,


Thank you very much for sharing this review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

We have analysed guest usage of AC to define a set of good environmental practices for our hotels, including the operating times and temperatures for the heating and air conditioning systems. We apologise if this measure interfered with your confort, but we will take your comment into consideration to ensure the comfort of our guests in the near future.

Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Best regards,

Barceló Emperatriz

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2019年5月23日的点评 通过移动设备发表

第一次来马德里和这家酒店就像一块宝石一般,位于美丽别致的萨拉曼卡地区。安静的街道,周围有很棒的餐馆。著名的Calle Serrano就在拐角处,非常适合购物,步行穿过街道可以前往主要景点。(游客少,当地人多)酒店维护得很好,接待处的工作人员非常出色,他们很乐意为您提供最好的客房服务。此外,还为我们提供了一个便携式WiFi,外出上网非常方便!房间本身非常适合住4晚,明亮且设备齐全。(我们入住了高级客房)强烈推荐:)

感谢 Joonjooni
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,来自www.tripadvisor.com.au 查看原文
BarceloEmperatriz,巴塞罗帝国酒店 的 Manager,回复了这篇点评2019年5月23日已回复
Google翻译

Dear Mr./Mrs. Joonjooni,

Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Thank you also for mentioning how pleased you were with our complimentary WIFI Away service as we appreciate how important this aspect is for many of our guests these days for communication benefits.


Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Best Regards

Barceló Emperatriz

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月17日的点评

非常棒的经历,员工非常善良、乐于助人,食物也很棒(只是早餐少了鸡蛋)…位置很好,就在中心。我很想再来这个地方看看。不是为了出差,而是和情侣一起来。

与 Barcelo Hotels & Resorts 合作收集的点评
感谢 Flyer28846026852
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,来自www.tripadvisor.cz 查看原文
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