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Good cuisine but terrible sercice
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Good cuisine but terrible sercice
Kita的点评
点评：Good restaurant, expensive food, but exceptional. The worst part was the service. The waitress, who is also the owner of the restaurant, was quite unprofessional and despotic.
To all our requests, the response was either a bad look or silence. The truly outrageous part came at the end of the meal when we asked for sweet wine, and with an unpleasant expression and barely bothering to look at the diner, she grunted more than answered, that they didn’t have any.
The most embarrassing part is that at the next table they were serving sweet liqueur. When we asked her why she denied the existence of the drink, she told us that not only did she not want to offer it to us, but that she would never serve us again. This violates not only my rights as a consumer but also existing regulations. It is not normal to be mistreated in a place where we paid almost €500.
Obviously, I will never return, and if I do, it will be to get the complaint form I requested and was also denied.
To all our requests, the response was either a bad look or silence. The truly outrageous part came at the end of the meal when we asked for sweet wine, and with an unpleasant expression and barely bothering to look at the diner, she grunted more than answered, that they didn’t have any.
The most embarrassing part is that at the next table they were serving sweet liqueur. When we asked her why she denied the existence of the drink, she told us that not only did she not want to offer it to us, but that she would never serve us again. This violates not only my rights as a consumer but also existing regulations. It is not normal to be mistreated in a place where we paid almost €500.
Obviously, I will never return, and if I do, it will be to get the complaint form I requested and was also denied.
翻译：不错的餐厅，食物昂贵，但非常出色。最糟糕的是服务。女服务员也是餐厅的老板，非常不专业，专横跋扈。
对于我们所有的要求，她的回应要么是难看一眼，要么是沉默。真正令人愤慨的是，在用餐结束时，我们要求甜酒，她表情不愉快，几乎懒得看客人一眼，只是咕哝了一声，而不是回答说他们没有。
最尴尬的是，隔壁桌的服务员正在供应甜利口酒。当我们问她为什么否认这种饮料的存在时，她告诉我们，她不仅不想给我们提供这种饮料，而且她再也不会为我们服务了。这不仅侵犯了我作为消费者的权利，也违反了现有法规。在一个我们花了近 500 欧元的地方受到虐待是不正常的。
显然，我再也不会回来了，如果我回来，那是为了拿到我要求的投诉表，但同样被拒绝了。
对于我们所有的要求，她的回应要么是难看一眼，要么是沉默。真正令人愤慨的是，在用餐结束时，我们要求甜酒，她表情不愉快，几乎懒得看客人一眼，只是咕哝了一声，而不是回答说他们没有。
最尴尬的是，隔壁桌的服务员正在供应甜利口酒。当我们问她为什么否认这种饮料的存在时，她告诉我们，她不仅不想给我们提供这种饮料，而且她再也不会为我们服务了。这不仅侵犯了我作为消费者的权利，也违反了现有法规。在一个我们花了近 500 欧元的地方受到虐待是不正常的。
显然，我再也不会回来了，如果我回来，那是为了拿到我要求的投诉表，但同样被拒绝了。
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