点评:Arrived at a busy time and found a table. Three times we tried to catch the waiters attention and three times he ignored us. Eventually after 15/20 minutes he came over, cleared our table from the previous customers and took our drinks order. At least two other tables had left without ordering.
The drinks arrived some 30 minutes after we originally sat down and he then took our food order.
We think at this point this waiter was sent home.
A waitress then brought out our food, nicely presented - House Burger and a salad.
What made up for it all was the second waiter who had been busy serving others all the time we were there. He was pleasant and amusing to all as far as I could see and when he brought our bill apologised profusely for the delays we had experienced.
A bar or restaurant can only be as good as it’s staff for service and this shows two totally different views on the same meal.
I wish I had the waiters name but if you visit I’m sure you’ll recognise him through his service.
翻译:在繁忙的时间到达并找到了一张桌子。我们三次试图引起服务员的注意,但他三次不理我们。最终在 15/20 分钟后他过来了,从以前的顾客那里清理了我们的桌子并接受了我们的饮料订单。至少还有另外两张桌子没有点菜就离开了。
饮料在我们最初坐下后大约 30 分钟到达,然后他接受了我们的食物订单。
我们认为此时这位服务员已被送回家。
然后一位女服务员端出我们的食物,精美地呈现 - House Burger 和一份沙拉。
弥补这一切的是第二位服务员,我们在那里的时候一直忙于为别人服务。据我所知,他对所有人都很愉快和有趣,当他提出我们的账单时,他为我们所经历的延误深表歉意。
一家酒吧或餐厅的好坏取决于其员工的服务水平,这显示了对同一顿饭的两种完全不同的看法。
我希望我知道服务员的名字,但如果您来访,我相信您会通过他的服务认出他。