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The worst experience in a restaurant ever
Maximlio
The worst experience in a restaurant ever
99 Sushi Bar & Restaurant Marbella的点评
点评：My family and I came for a dinner a few weeks ago. Although I booked the place 3 weeks in advance, they wanted to put us at the worst table, literally next to the entrance/reception (there were plenty of empty tables though), we asked for a better table, so they put us in the next room, which looked alright. It took them ages to bring the menus, to take an order for the drinks and food.. Food was mediocre at best, far from authentic as they claim it is (we have been many times to Japan, and used to live in Asia, visited many amazing Japanese restaurants, we definitely know the Japanese cuisine), and way overpriced for the quality.. The service was simply not existent!! I spent more then 50% of my time waving at a server.. When we asked for a bill, it took them ages to bring it then we asked for a card machine to pay with, and they completely forgot about us for at least 20 minutes (we mentioned a few times we were on a rush), so we took the bill and went to pay at the reception, were we had another disappointment with the extremely rude manager, who dispite being very unbelievably rude he decided to blame the issue on where we were seated (not visible to the staff). He refused to listen to our feedback, and simply said "just leave".
I have never experienced anything like this at any restaurant around the world, been living in Europe and Asia.. it's simply wrong..
I have never experienced anything like this at any restaurant around the world, been living in Europe and Asia.. it's simply wrong..
翻译：几周前，我和家人来这里吃晚餐。虽然我提前三周就预订了，但他们却把我们安排在最差的桌子上，就在入口/接待处旁边（虽然有很多空桌子），我们要求换一张好一点的桌子，所以他们把我们安排在了隔壁的房间，看起来还不错。他们花了很长时间才把菜单拿来，点饮料和食物。食物充其量也只是一般水平，远不像他们声称的那样正宗（我们去过日本很多次，以前住在亚洲，去过很多很棒的日本餐馆，我们绝对了解日本料理），而且价格太高，质量却不高。服务根本就不存在！！我花了超过 50% 的时间向服务员挥手。当我们要账单时，他们花了很长时间才拿来，然后我们要求用刷卡机付款，他们完全忘记了我们至少 20 分钟（我们几次提到我们很着急），所以我们拿着账单去前台付款，我们对这位极其粗鲁的经理再次感到失望，尽管他非常粗鲁，但他决定将问题归咎于我们的座位（工作人员看不到）。他拒绝听取我们的反馈，只是说“离开”。
我从来没有在世界各地的任何一家餐馆遇到过这样的事情，我一直住在欧洲和亚洲。这简直是错误的。
我从来没有在世界各地的任何一家餐馆遇到过这样的事情，我一直住在欧洲和亚洲。这简直是错误的。
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