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Needs better kitchen management
Colin R
Needs better kitchen management
Fritz Mitte Schlossgasse的点评
点评：First with the good. The ambience has character and frankly the brand itself has a certain charm. The menu is very interesting and original - in itself would be grounds to go regularly. The wait staff was friendly and efficient. Went for lunch and there where about 6 tables being served so not rushed. Party of two and we ordered Spritz drinks as appartivo and then Steaks with sides for main and two deserts. Came to just over Euro 55 per person. Now the downside. We both ordered Steaks Medium Rare - both came out same time as the sides but very very well done. Apologies all round - New Steaks done correctly and an offer of complimentary coffee for the wait. I think this is a real shame as it was actually quite a good meal in the end. I usually do not write reviews but this is the second time I have been there and each time "kitchen chaos" of what looks like untrained, uncoordinated or unfocussed kitchen staff. The fist time breakfast for five and all meal orders came out incorrect coming from the kitchen. I did also leave a generous tip - for the waitress - as all in all was a nice lunch experience remediated very well by her - but she should not have been placed in that position by her kitchen colleagues.
翻译：首先说说优点。氛围很有特色，坦率地说，这个品牌本身就有一定的魅力。菜单非常有趣和新颖——本身就是经常光顾的理由。服务员友好而高效。我们去吃午餐，大约有 6 张桌子在服务，所以不着急。我们两个人，点了 Spritz 饮料作为开胃菜，然后点了牛排配菜作为主菜和两份甜点。每人 55 欧元多一点。现在说说缺点。我们都点了五分熟的牛排——两份牛排和配菜同时上来，但做得非常好。向大家致歉——新牛排做得很完美，等待期间还提供免费咖啡。我认为这真是太遗憾了，因为最后这顿饭确实很不错。我通常不写评论，但这是我第二次去那里，每次都是“厨房混乱”，看起来像是未经训练、不协调或不专注的厨房工作人员。第一次是五人早餐，厨房里的所有餐点都是错误的。我确实也给了女服务员一笔丰厚的小费，因为总的来说这是一次不错的午餐体验，她把这顿午餐做得非常好，但她的厨房同事不应该把她放在那种位置上。
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