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Complete lack of service
zullli
Complete lack of service
Min Ramen Bar的点评
点评：I am providing this review not on the "food" (that I never received) but on the experience.
My friend and I saw this busy looking small restaurant. There appeared to be two empty 2 seater tables. I asked the waitress if we could have a table for two, please. The waitress advised she had nothing but we should come back in 20 minutes and she can seat us then. We advised her we will be back in 20 minutes.
15 minutes later, we returned to a full restaurant with a line of 6 people. We advised the waitress we are back. She advised that all tables were gone and she just sat a couple of two. As we had gone, she said there are now four others waiting ahead of us. Upon questioning her that she had advised us to go and come back she simply said it will be an hour.
I understand that restaurants may have people tell them they will be back but don't, which is frustrating. However, when they do, don't just tell them... you weren't here, so we gave your table away, and now there are more people ahead.
The staff could have said, "Sorry, I didn't think you would be back, so I gave your table away. Please wait here, and I will give you the next table" (not start all over again).
Will not return to the establishment, but I hope service improves.
My friend and I saw this busy looking small restaurant. There appeared to be two empty 2 seater tables. I asked the waitress if we could have a table for two, please. The waitress advised she had nothing but we should come back in 20 minutes and she can seat us then. We advised her we will be back in 20 minutes.
15 minutes later, we returned to a full restaurant with a line of 6 people. We advised the waitress we are back. She advised that all tables were gone and she just sat a couple of two. As we had gone, she said there are now four others waiting ahead of us. Upon questioning her that she had advised us to go and come back she simply said it will be an hour.
I understand that restaurants may have people tell them they will be back but don't, which is frustrating. However, when they do, don't just tell them... you weren't here, so we gave your table away, and now there are more people ahead.
The staff could have said, "Sorry, I didn't think you would be back, so I gave your table away. Please wait here, and I will give you the next table" (not start all over again).
Will not return to the establishment, but I hope service improves.
翻译：我提供的评论不是针对“食物”（我从未收到过），而是针对体验。
我和我的朋友看到了这家看起来很繁忙的小餐馆。似乎有两张空的 2 座桌子。我问服务员是否可以给我们一张两人桌。女服务员告诉我们她什么都没有，但我们应该在 20 分钟内回来，然后她就可以给我们安排座位。我们告诉她我们 20 分钟后回来。
15分钟后，我们回到了一家满座的餐厅，已经排了6个人的队。我们告诉女服务员我们回来了。她建议所有的桌子都没有了，她只坐了两三张桌子。当我们离开时，她说现在还有另外四个人在我们前面等着。在询问她是否建议我们去然后回来时，她只是说需要一个小时。
我知道餐馆可能会让人告诉他们他们会回来，但他们却没有回来，这令人沮丧。然而，当他们这样做时，不要只是告诉他们……你不在这里，所以我们把你的桌子给了，现在前面有更多的人。
工作人员可以说，“抱歉，我没想到你会回来，所以我把你的桌子给了。请在这里等，我会给你下一张桌子”（而不是重新开始）。
不会再回到酒店，但我希望服务能有所改善。
我和我的朋友看到了这家看起来很繁忙的小餐馆。似乎有两张空的 2 座桌子。我问服务员是否可以给我们一张两人桌。女服务员告诉我们她什么都没有，但我们应该在 20 分钟内回来，然后她就可以给我们安排座位。我们告诉她我们 20 分钟后回来。
15分钟后，我们回到了一家满座的餐厅，已经排了6个人的队。我们告诉女服务员我们回来了。她建议所有的桌子都没有了，她只坐了两三张桌子。当我们离开时，她说现在还有另外四个人在我们前面等着。在询问她是否建议我们去然后回来时，她只是说需要一个小时。
我知道餐馆可能会让人告诉他们他们会回来，但他们却没有回来，这令人沮丧。然而，当他们这样做时，不要只是告诉他们……你不在这里，所以我们把你的桌子给了，现在前面有更多的人。
工作人员可以说，“抱歉，我没想到你会回来，所以我把你的桌子给了。请在这里等，我会给你下一张桌子”（而不是重新开始）。
不会再回到酒店，但我希望服务能有所改善。
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