点评:So we visited Nando’s Manchester Fallowfield Branch for my daughters birthday and was the worst restaurant experience ever. We were left waiting for our food for well over 1 hour with people who came after us getting there food 30 minutes before us and it wasn’t even that busy. So after waiting 40 minutes then asking where our food was, then being told it would be 20 minutes, so looks like they hadn’t even taken my order properly but not being honest about it. Then they had the audacity to ask how my meal was when it finally arrived at which point I made my feelings abundantly clear. The manager then said he would come back to see me to get my feedback on paper but surprise surprise he didn’t bother to come. The food when it came was no where near the standard you would expect dry chicken overcooked. Paying somebody for this level of service is a joke and they should be ashamed of themselves. Honestly they ruined my daughters day and I will never ever be going back. Don’t bother with these guys looks like they no longer care about the customer and service far better places out there to spend your money. Well done Nando’s!
翻译:所以我们在我女儿的生日那天参观了 Nando 的曼彻斯特法洛菲尔德分店,这是有史以来最糟糕的餐厅体验。我们等了超过 1 小时的食物,有人在我们之后 30 分钟到达那里,甚至没有那么忙。所以在等了 40 分钟后询问我们的食物在哪里,然后被告知要等 20 分钟,所以看起来他们甚至没有正确接受我的订单但并不诚实。然后他们厚颜无耻地问我的饭菜终于到了,这时我非常清楚地表达了自己的感受。经理然后说他会回来看我,以获得我的书面反馈,但令人惊讶的是他没有费心来。上菜时的食物远不及您期望干鸡肉煮熟的标准。为这种水平的服务付钱给某人是一个笑话,他们应该为自己感到羞耻。老实说,他们毁了我女儿的一天,我永远不会回去。不要理会这些人,他们看起来好像不再关心客户和服务,那里是花钱的更好地方。 Nando 干得好!