点评:Avoid and go elsewhere!
I went this lunchtime with my mum and baby who is 8 months old. We had to wait about an hour for our food to arrive. It seemed that the customers who came after me were served a lot quicker. Hope it had nothing to do with th3 fact that my order was a vegqn dairy free. I kept asking the waier how long it would take and all he kept saying was '10 minutes' but it was always much longer than that. To make matters worse, the Manager who took my order got part of my order wrong (although its has to be said he was quick to rectify this as soon as possible). I had been to this branch a few years back and I swear it was better staffed and the service was quicker and well managed. It seems that this is no longer the case. As I said, we waited almost an hour and meanwhile my child was getting tired and hungry. In the end, when the food had eventually arrived, there was little time to eat and enjoy so we had to pack most of it away. When I asked the Manager for a takeaway box, he gave me one little one even though there was a lot more food. Just thought it was a little too stingy to be honest! - but I felt too embarrassed to say. I won't be going back. Far better restaurants with better services in the city centre.
翻译:避免并去其他地方!
这次午餐时间我和妈妈以及 8 个月大的宝宝一起去了。我们不得不等待大约一个小时我们的食物才到达。看来后来的顾客得到的服务要快得多。希望这与我的订单不含素食奶制品这一事实无关。我一直问服务员需要多长时间,他一直说“10分钟”,但总是比这长得多。更糟糕的是,接受我订单的经理把我的订单的一部分弄错了(尽管必须说他很快就纠正了这一点)。几年前我去过这家分行,我发誓那里的人员更好,服务更快,管理也很好。现在看来,情况已经不再是这样了。正如我所说,我们等了将近一个小时,同时我的孩子又累又饿。最后,当食物最终到达时,我们几乎没有时间吃饭和享受,所以我们不得不把大部分食物打包带走。当我向经理要一个外卖盒时,他给了我一个小盒,尽管还有很多食物。只是觉得说实话有点太小气了! ——但我又不好意思说出口。我不会回去。市中心有更好的餐厅和更好的服务。