拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Disappointing
Samantha K
Disappointing
Early Bird的点评
点评：Phoned to book Sunday lunch for our family of 4, enquired they still offered a vegan roast ( I had checked on TripAdvisor reviews prior as my son is vegan) yes, assured they did a nut roast.
On arrival the table wasn't ready yet so ordered some drinks at the bar.My partner order a non alcoholic Becks ( which when we paid the bill was put through as non alcoholic) but realised half way through drinking it that it was the standard alcoholic one.
We all ordered a roast dinner, I again checked with the server they had a vegan roast, she said was the nut roast ok, yes I said if it is vegan.
Dinners arrived, my son's nut roast had a huge Yorkshire pudding on, I checked with the lady who had brought it, was that vegan? She thought it was but would check. Returned to say no it wasn't she could remove it or get a different dinner, I gave my son the options and he was happy to just take it off. I appreciated her honesty but was disappointed. Had my son had an egg or milk allergy this would have been concerning. The same server had made both these errors, not good enough. Unfortunately this tainted our meal out and we won't be returning.
On arrival the table wasn't ready yet so ordered some drinks at the bar.My partner order a non alcoholic Becks ( which when we paid the bill was put through as non alcoholic) but realised half way through drinking it that it was the standard alcoholic one.
We all ordered a roast dinner, I again checked with the server they had a vegan roast, she said was the nut roast ok, yes I said if it is vegan.
Dinners arrived, my son's nut roast had a huge Yorkshire pudding on, I checked with the lady who had brought it, was that vegan? She thought it was but would check. Returned to say no it wasn't she could remove it or get a different dinner, I gave my son the options and he was happy to just take it off. I appreciated her honesty but was disappointed. Had my son had an egg or milk allergy this would have been concerning. The same server had made both these errors, not good enough. Unfortunately this tainted our meal out and we won't be returning.
翻译：打电话为我们四口之家预订周日午餐，询问他们是否还提供素食烤肉（我之前在 TripAdvisor 上查看过评论，因为我儿子是素食主义者）是的，他们保证提供烤坚果。
到达时桌子还没有准备好，所以在酒吧点了一些饮料。我的伙伴点了一杯不含酒精的 Becks（当我们付账时，它被列为不含酒精），但喝到一半才意识到这是标准的酗酒者。
我们都点了烤肉晚餐，我再次询问服务员，他们有纯素烤肉，她说是坚果烤肉，可以，是的，我说是否是纯素烤肉。
晚餐到了，我儿子的烤坚果上有一个巨大的约克郡布丁，我问了送来的女士，那是素食主义者吗？她以为是，但会检查一下。回来说不，她不能把它取下来或得到不同的晚餐，我给了我儿子选择，他很高兴把它取下来。我很欣赏她的诚实，但也很失望。如果我儿子对鸡蛋或牛奶过敏，这就会令人担忧。同一个服务器犯了这两个错误，不够好。不幸的是，这污染了我们的用餐，我们不会再回来了。
到达时桌子还没有准备好，所以在酒吧点了一些饮料。我的伙伴点了一杯不含酒精的 Becks（当我们付账时，它被列为不含酒精），但喝到一半才意识到这是标准的酗酒者。
我们都点了烤肉晚餐，我再次询问服务员，他们有纯素烤肉，她说是坚果烤肉，可以，是的，我说是否是纯素烤肉。
晚餐到了，我儿子的烤坚果上有一个巨大的约克郡布丁，我问了送来的女士，那是素食主义者吗？她以为是，但会检查一下。回来说不，她不能把它取下来或得到不同的晚餐，我给了我儿子选择，他很高兴把它取下来。我很欣赏她的诚实，但也很失望。如果我儿子对鸡蛋或牛奶过敏，这就会令人担忧。同一个服务器犯了这两个错误，不够好。不幸的是，这污染了我们的用餐，我们不会再回来了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
