点评:I have been to this particular Pho a couple of times (and have been to others as well) - it's a great restaurant and this restaurant is definitely on par with the other excellent Pho's I have been to. The food is delicious; it all tastes very fresh, and I love how fresh all the vegetables are. I loooove their chicken wings, and really enjoy their various soup and noodle dishes. I also appreciate that there's extra chilli and garlic on the table in different forms, too, so that I can doctor my food to my preferred spice level.
I actually wanted to specifically write this review to shout out a particular waiter. I come with a friend who has very bad coeliac's, as well as a few other significant dietary allergens that she has to avoid. She uses the Coeliac Association to help her find appropriate restaurants. When we came to the restaurant last week we were served by a waiter whose name I believe was Josh.
Josh was GREAT. He took her allergies really seriously. He quadruple checked he had all her allergy information correct. He gave her the allergy booklet and explained it to her - I know this seems like a 'simple' thing but she explained to me afterwards that he is the first person in any restaurant to ever take the time to do that - she usually has to figure it out herself. When she ordered, he checked her allergens again and reassured her multiple times that he would let the kitchen know and just check that everything was okay. It wasn't done in an 'anxious' way, it was done in a really caring way and he was so careful to get the food right for her.
I was so impressed. SO impressed, and so was she. I think he deserves a real commendation. I have seen how significantly she is affected when she exposed to those allergens so to see how seriously it was taken and how kindly he managed that situation was just great.
Thank you Josh.
翻译:我去过这家越南粉店几次(也去过其他店)——这是一家很棒的餐厅,绝对能与我去过的其他优秀越南粉店媲美。菜品美味可口,每道菜都很新鲜,蔬菜的新鲜程度我都很喜欢。我超爱他们的鸡翅,也非常喜欢他们各种汤和面条。我也很感激桌上还有不同形式的辣椒和大蒜,这样我就可以随意调整到我喜欢的辣度。
其实我写这篇评论是想特别表扬一位服务员。我和一位朋友一起来的,她患有严重的乳糜泻,而且对其他一些重要的食物过敏原也必须避免。她会通过乳糜泻协会来寻找合适的餐厅。上周我们去的时候,服务我们的服务员我记得叫乔希。
乔希人很棒。他非常重视她的过敏问题。他仔细检查了四遍,确认她的过敏信息无误。他递给她一本过敏手册,并向她详细解释——我知道这听起来很简单,但她后来跟我解释说,他是所有餐厅里第一个花时间这么做的人——她通常得自己摸索。她点餐时,他又检查了一次她的过敏原,并多次向她保证会通知厨房,确认一切正常。他没有表现出“焦虑”,而是用心体贴,非常细心地为她准备了合适的食物。
我印象非常深刻。非常深刻,她也一样。我认为他值得真正的表扬。我亲眼目睹过她接触过敏原后受到的严重影响,所以看到他如此认真地对待这件事,以及他如此友善地处理了当时的情况,真是太好了。
谢谢你,乔希。