点评:The bar and setup itself is top class but when it comes to building loyal customer relationships they only care about taking your money!! I have arranged 2 nights out for our casual astro soccer group with kitty money we have left over from weekly game where I try and provide food and drinks to attending players. These nights went off really well and no issues here but ordinarily when you give a little and in our case a lot from our kitty 1k (excluding all money spent on drinks afterwards) you hope to get something back and in this instance what I was looking for with a 3rd night was not amounting to a whole lot possibly 10-20 drink tokens at a €5 a go!! Unfortunately once I finally got talking to a manager in here Ciaran he was beyond unaccommodating and rude and so we will go elsewhere for this upcoming night in June and all future events which is a pity but there is lots of other pubs around that I imagine will reward loyalty! Hopefully the owner gets to read this and fully understands how his managers treat customers and if wants to contact me by all means he can get my details from previous bookings I have made!!
翻译:酒吧和布置本身都是一流的,但是当谈到建立忠诚的客户关系时,他们只关心赚你的钱!!我已经用每周比赛剩下的钱为我们的休闲 astro 足球队安排了 2 晚的聚会,我会尽量为参加比赛的球员提供食物和饮料。这几晚都进行得很顺利,没有任何问题,但通常当你从我们的 1k 钱中给一点,而在我们的情况下是给很多(不包括之后花在饮料上的所有钱)时,你希望得到一些回报,在这种情况下,我对第三晚的期望并不多,可能只有 10-20 个饮料代币,每次 5 欧元!!不幸的是,当我终于和这里的一位经理 Ciaran 交谈时,他非常不通情达理,而且很粗鲁,所以我们将在 6 月份的这个即将到来的晚上以及所有未来的活动中去其他地方,这很遗憾,但我想周围还有很多其他酒吧会奖励忠诚!希望店主能够读到此信,充分理解他的经理如何对待客户,如果他想通过各种方式联系我,他可以从我之前的预订中获取我的详细信息!!