点评:If I could give this place zero stars I would.
From the minute my boyfriend and his friends walked in they were greeted with judgy looks being thrown across the room, wether that was because it was a group of young men I’m not sure but regardless no one should be treated like that.
My boyfriend ordered a steak sandwich and asked for the ciabatta on the side so he could make it by himself, he told the waiter this. Which seemed to be no problem at the time. He then got sent out his steak, wrongly cooked, with a ciabatta cut into small pieces, he explained this isn’t what he wanted and asked for a new one.
The owner then came over and said “you will be paying for that bread you wasted” to which he replied he didn’t eat it and it wasn’t what he ordered, common sense?
She then began screaming at him to leave her restaurant and that him and his friends were barred from coming back, all because his order was wrong?
She has no idea how to handle customers and shouldn’t be in hospitality at all.
I rang to try talk to a manager and I rudely got hung up on after being told “I didn’t know what I was talking about”
Would avoid at all costs.
翻译:如果可以给这家餐厅零星,我绝对会给。
从我男朋友和他的朋友们走进来的那一刻起,他们就被屋里投来异样的目光。我不确定是不是因为他们是一群年轻人,但无论如何,任何人都不应该受到那样的对待。
我男朋友点了一份牛排三明治,还要求配一份恰巴塔面包,这样他就可以自己做了,他把这件事告诉了服务员。当时这似乎没什么问题。然后,服务员把他的牛排送了出去,牛排煮错了,恰巴塔面包也被切成了小块。他解释说这不是他想要的,并要求换一份新的。
然后店主走过来对他说:“你会为你浪费的面包付出代价的”,他回答说他没吃,那也不是他点的,这是常识吗?
然后她开始对他大喊大叫,让他离开她的餐厅,并说他和他的朋友们被禁止再来,就因为他的订单错了?
她不知道该如何对待顾客,根本不应该从事餐饮业。
我打电话想和经理谈谈,结果对方粗鲁地告诉我“我不知道自己在说什么”,然后就挂断了电话。
无论如何我都会避免这种情况。