点评:First of all I must point out that the hotel itself is very good, I stayed for 4 nights and had no problems whatsoever.
The big let down is the restaurant/pub. I booked the meal deal which was just as well as others were being turned away. An ongoing issue is that there seem to be almost no staff, on the first night one person was doing all the waiting at tables and manning the bar, he did very well. On the second night there was almost no food available, curries and pizzas only. The third night all was back on except curries! The final night all was well at last! A major disappointment was that there was almost no choice of beer, only 4 pumps remain, Moretti (ran out on the first night, not replaced), Guinness ( not working), Coors (yuk) and Madri. No scots beers at all !
I have used Premier Inn for over 25 years but I cannot think I will use them again, they appear to be rapidly declining (food shortages!) and management seem to be leaving their excellent staff to take the flak!
翻译:首先我必须指出,酒店本身非常好,我住了4晚,没有遇到任何问题。
最大的遗憾是餐厅/酒吧。我订的是套餐,感觉还不错,但其他人都被拒之门外。一个持续存在的问题是,酒店似乎几乎没有员工。第一天晚上,只有一个人负责所有餐桌服务以及酒吧的运营,他做得非常好。第二天晚上几乎没有食物供应,只有咖喱和披萨。第三天晚上,除了咖喱,其他都恢复了供应!最后一晚,一切终于恢复了正常!最令人失望的是,几乎没有啤酒可供选择,只剩下4瓶:莫雷蒂(第一天晚上就喝完了,没有更换)、吉尼斯(坏了)、库尔斯(真恶心)和马德里。根本没有苏格兰啤酒!
我已经使用 Premier Inn 酒店超过 25 年了,但我想我不会再使用它们了,它们似乎正在迅速衰落(食物短缺!),管理层似乎正在让他们的优秀员工承担责任!