点评:The annoying thing is that the food is excellent but it shows you that it’s not everything. I used to love the place and never even considered anywhere else. Problem is they don’t like ANY criticism at all. When I say that, I don’t mean bad at all, the only thing I ever moaned at was the price. Even that it was only because a pizza one week went up 50p, no moan at all but then the following week it went up by £1. Even then, not really a moan just brought it up in conversation. They were not happy. Now remember I went there EVERY week. I got on with the guys and enjoyed going there for both the food and the banter. But after that , no banter whatsoever. Also I think they actually have decent food and better food which they give out to their preferred customers, mainly because there was a major dip in the quality of the food since then. Basically the guy who runs it is extremely petty. I can’t wait for him to get moved on (which he will). The guy who ran it before was a great guy (Ali) this guy is a complete clown. There are some good guys in there they could run rings round him (again, Ali but a different guy). If the person who actually owns this is reading this, please realise this guy is running your business into the ground and the only reason you might be doing ok is because of the location. You could be doing a lot better but this guy is holding it back. He knows nothing about customer care. I am actually losing weight due to this idiot because I’d rather go home hungry than eat there now. I’m not alone in this so please reevaluate your staff as your current standing of being the best takeaway in Kirkcaldy is on the brink of being lowered. Just so you know, there was no other takeaway to me at one point. Loved the place, loved the staff and looked forward to seeing them. Treated them with the upmost respect especially compared to others which i usually sorted out when i was there which I didn’t have to do, but I respected them a lot so didn’t mind. But since my ‘incident’ of one slight moaning about the price increase, I’ve been basically ostracised and treated like a piece of s**t. I basically ignored the place for a while but got the courage last night to go in and ask what the problem was. The boss guy pretended there was no problem. He’s a complete idiot and very very petty. I actually love the food, but it shows you that’s not what it’s all about. Nowadays I’d rather go hungry than go there
翻译:令人恼火的是,食物很棒,但它告诉你这并不是一切。我曾经很喜欢这个地方,甚至从未考虑过其他地方。问题是他们根本不喜欢任何批评。当我这么说时,我并没有恶意,我唯一抱怨的是价格。即便如此,这只是因为一份披萨一周涨了 50 便士,完全没有抱怨,但接下来的一周它涨了 1 英镑。即便如此,谈话中也没有真正抱怨过这件事。他们不高兴。现在记得我每周都去那里。我和这些家伙相处得很融洽,很喜欢去那里吃饭和开玩笑。但之后就没有再开玩笑了。我还认为他们实际上有像样的食物和更好的食物,他们向他们的首选顾客提供了这些食物,主要是因为从那时起食物的质量大幅下降。基本上,经营它的人非常小气。我等不及他继续前进(他会的)。之前运行它的人是一个很棒的人(阿里),这个人是一个十足的小丑。那里有一些好人,他们可以在他周围跑圈(同样,阿里,但另一个人)。如果真正拥有它的人正在阅读本文,请意识到这个人正在把你的生意搞砸,而你可能做得还不错的唯一原因是因为它的位置。你本可以做得更好,但这个家伙却在阻碍你。他对客户服务一无所知。实际上,由于这个白痴,我正在减肥,因为我宁愿饿着肚子回家,也不愿现在在那里吃饭。我并不是唯一一个这样做的人,所以请重新评估你的员工,因为你目前作为柯科迪最好的外卖店的地位正处于下降的边缘。正如你所知,在某一时刻我没有其他收获。喜欢这个地方,喜欢这里的工作人员,并期待见到他们。以最高的尊重对待他们,尤其是与我在那里时通常整理的其他人相比,我不必这样做,但我非常尊重他们,所以不介意。但自从我对价格上涨的轻微抱怨“事件”之后,我基本上就被排斥了,被当作了一块垃圾。我有一段时间基本上忽略了这个地方,但昨晚我鼓起勇气进去询问问题出在哪里。老板假装没有问题。他是个彻头彻尾的白痴,而且非常非常小气。我真的很喜欢这里的食物,但它告诉你这并不是食物的全部。现在我宁愿挨饿也不愿去那里