点评:Get a grip Hilton. Easily the worst one I’ve stayed in. Air Con not working a glance at previous reviews shows a long history of. Saving money Hilton…?! £7.50 a pint in the noisy bar is an unfortunate hurdle to come across… Please don’t place your only high table in the bar by the tv as one family only enjoys the only one tv… the receptionist who refused our early check in request we made when we arrived at 1.40 was totally disinterested and was busy ‘processing’ check in cards ready for 3pm so off we left for an hour. She told us only bbc news was allowed in the bar as they didn’t have a licence only to find the Wimbledon final was on in the bar as we sweltered in the room for the first set. No fridge or safe in the room.what an absolute joke… the £18.50 burger in the bar is unbearable and lacks any quality I simply can’t believe it is being served so blandly with no relish or salad… can’t wait for checkout to quiz hopefully the same receptionist. Breakfast had better be good…! Don’t bother coming. We won’t… Hilton get a grip you have so many other good hotels globally and this one has an important historical context in Stoke… very very disappointing…!
翻译:振作起来,希尔顿。毫无疑问是我住过的最差的酒店。空调不工作,看一眼以前的评论就知道它很久了。省钱的希尔顿……?!在嘈杂的酒吧里,每品脱啤酒要卖 7.50 英镑,这是一个不幸的障碍……请不要把唯一的高桌放在电视旁边的酒吧里,因为一个家庭只能享受一台电视……我们 1.40 到达时,接待员拒绝了我们的提前入住请求,她完全不感兴趣,忙着“处理”下午 3 点准备的入住卡,所以我们离开了一个小时。她告诉我们,酒吧里只允许播放 BBC 新闻,因为他们没有执照,结果发现温布尔登决赛正在酒吧里播放,而我们在房间里闷热地观看第一盘比赛。房间里没有冰箱和保险箱。简直是笑话……酒吧里18.50英镑的汉堡简直难以忍受,而且品质低劣,我简直不敢相信它竟然如此乏味,既没有佐料也没有沙拉……等不及退房的时候去问同一个接待员了。早餐最好能丰盛点……!别费心了。我们不会……希尔顿,你们全球有那么多好酒店,而这家在斯托克有着重要历史意义的酒店……非常非常令人失望……!